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About the Role

Signal AI is seeking a Senior Insights Manager to analyze the drivers of corporate reputation and contextualize data-driven insights. This role involves leading insights projects, designing analytical approaches, and presenting impactful findings to senior and C-suite clients using proprietary platforms and AI technology.

Responsibilities

• Lead insights projects and set the direction of analysis.
• Design the analytical approach from the outset.
• Workshop insights with analysts.
• Tie together findings to ensure impactful output.
• Uncover "signals in the noise" using proprietary scoring engines and Reputation and Risk platforms.
• Pull, plot, and visualize data to guide the team.
• Select, optimize, redirect, and innovate analytical approaches.
• Tell insightful and actionable stories to senior and C-suite level clients.
• Manage people and oversee a team.
• Manage multiple projects and deadlines.
• Transform data into strategic insights.
• Present findings to senior executives.
• Direct a team of analysts on the path to take.
• Slice and dice data into pivot views.
• Design and execute scoring methodologies.
• Editorialise and "TL;DR" research.
• Collaborate with peers and work cross-functionally with teams like Customer Success, Sales, or Product.

Requirements

• Several years of experience in a research, analytics, and/or strategy function, preferably at an agency or consultancy.
• Several years of client-facing experience.
• Understanding of the priorities of leaders within a Communications function.
• Experience presenting to, engaging with, and steering expectations of senior-level clients.
• Experience managing people and overseeing a team.
• Experience managing multiple projects and deadlines.
• Strong design and storytelling skills.
• Excellent critical thinking and analytical skills.
• Excellent presentation skills and a strong, engaging client-facing presence.
• Experience and confidence presenting work to C-suite-level clients.
• Experience leading internal discussions.
• A global outlook and sensitivity to how media and culture intersect with corporate reputation and risks.
• Innovative, collaborative, and proactive approach to problem-solving.
• Passion for and experience with diving into data.
• Familiarity with pulling, plotting, and visualising data.
• Analytical mind with a strategic edge.
• Strong storytelling skills.
• Excellent presentation skills and presence.
• Impeccable project management skills.
• Strong critical thinking skills.
• Excel, data, and mathematical skills.
• Familiarity with industry-standard social listening/media monitoring tools.
• A keen sense for copywriting.
• Strong data visualisation skills.
• A can-do attitude and future-looking mindset.
• Strong people management skills.
• A collaborative spirit.

Skills

• AI technology
• Data analysis
• Strategic thinking
• Project leadership
• Data interpretation
• Storytelling
• Client communication
• Team management
• Data visualization
• Critical thinking
• Presentation skills
• Excel
• Social listening tools
• Media monitoring tools
• Copywriting
• Data visualization tools (e.g., PowerPoint, Canva)

Location

• Remote

Work Type

• Full-time

Experience Level

• Senior

About the Company

• Signal AI uses cutting-edge AI technology to offer clarity on decisions that shape businesses and society.
• The company values restless curiosity, creative thinking, and diverse perspectives.
• Signal AI believes that AI is a collaborator, not just a tool.
• Signal AI is a fast-growing company that values innovation and initiative.
• Signal AI is dedicated to creating an inclusive environment where every Signaller feels welcomed, valued, and heard.

Equal Opportunity

• Diverse perspectives strengthen our teams, drive innovation, and lead to better performance.
• We encourage you to apply if you're passionate about this role, even if your background doesn't align perfectly with every qualification.
• We're dedicated to creating an inclusive environment where every Signaller feels welcomed, valued, and heard—a place where you can truly thrive as yourself.