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About the Role

Responsible for promoting, assisting and facilitating fun activities and programs in the Resort continuing effort to deliver outstanding guest service and financial profitability. Responsible for the successful execution of activities and events.

Responsibilities

• Assist, promote, and facilitate all activities and programs for the Pool and Indoor activities.
• Bring fun and entertainment to our guests.
• Answer guests questions regarding the Resort Activities Program and local attractions.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Maintain cleanliness of work area in accordance with federal, state, local and company standards.
• Organize and participate in recreational and educational activities, such as games, drawing, handcrafts, and facilitating show activities, etc.
• Assist in monitoring facility use to ensure guest safety.
• Perform general activities as needed.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Uses suggestive sales techniques to process order for rental of Cabanas for the day and assists guests with questions provide guest recovery.
• Perform other duties as assigned by management.

Requirements

• Previous energetic customer service experience.
• Previous activities or daycare coordinator experience.
• Ability to deal with problems involving few concrete variables in standardized situations.
• Must be able to stand and exert well-paced mobility for at least 8 hours.
• Must be able to lift 50 lbs.
• Must be able to work long hours/split shifts.
• Must be able to handle stressful conditions.
• Must be able to work mostly outdoors.
• Must be flexible with days and nights, including weekends & holidays.

Skills

• Customer service
• Activities coordination
• Sales techniques

Work Type

• Full-time

Education Level

• High School Diploma preferred or equivalent experience.

About the Company

• HHM Hotels is proud to be an equal-opportunity employer.

Equal Opportunity

• We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.