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About the Role

As a Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team. Your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Requirements

• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

Skills

• Passion for fashion, luxury, or lifestyle brands
• Curious, empathetic, and results-driven team player with a commercial mindset

Benefits

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development

About the Company

• Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality.
• Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
• Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation.
• We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Equal Opportunity

• Swarovski is an equal opportunity employer.
• We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
• Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA), AMA – Accessibility Manitobans Act and the DPC Disabled Persons Commissions Act.
• Disability related accommodation is made available on request.
• Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians Disability Act (AODA).
• Disability related accommodation is made available on request.