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About the Role

We are looking for a sharp, proactive, and detail-oriented Accounts Receivable Specialist to join our Toronto-based Finance team. In this role, you will directly safeguard our cash flow and maintain vital relationships with our distribution partners, digital service providers (DSPs), physical retailers, and licensing clients. You will manage the end-to-end order-to-cash workflow, ensure compliance with global Warner Music Group (WMG) financial policies, and resolve complex billing queries with a customer-first mindset.

Responsibilities

Partnering with the Shared Service Centre to process and post vendor payments
Confirming methods of payment and resolving any discrepancies, short payments, or unapplied cash balances with internal teams or customers
Reaching out to customers for alternative payment methods where online credit card purchases have failed
Performing customer account reconciliations, identifying variances, and researching billing discrepancies to ensure the AR ledger balances perfectly
Generating, verifying, and distributing daily, weekly, or monthly commercial invoices and credit memos to clients via email or customer portals
Reviewing aging AR reports to monitor overdue accounts, making professional collections outreach (via phone and email), and escalating problematic accounts when necessary
Serving as the primary point of contact for customer billing inquiries, providing statement copies, and resolving disputes in a timely, courteous manner
Maintaining well-organized electronic files, deposit logs, and backup documentation to support month-end closing and internal/external audits

Requirements

1–3 years of experience in an Account Receivable, billing, or general bookkeeping role
Proficiency with Excel
SAP S4Hana experience is a plus
Strong attention to detail
Exceptional organizational skills
Strong communication skills

Location

Toronto, Ontario

Work Type

6 Month Independent Contract
37.5 hours/week
4 days per week in the office

Experience Level

1-3 years

Education Level

College or University degree

Salary/Compensations

$30 - $35

About the Company

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members.
We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Bros., Warner Classics, and Warner Music Nashville, as well as Warner/Chappell Music, one of the world's leading music publishers, with a catalogue of more than one million copyrights worldwide.
As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike.
And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide.
Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX.
In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.
Together, we are Warner Music Group: Independent Minds. Major Sound.
Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business.
It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and fellow employees at every stage of their career.
We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA.
Consider a career at WMG and be a part of one of the biggest forces in music today.

Equal Opportunity

We are an equal opportunity employer that is committed to inclusion and diversity and will not discriminate against an applicant or employee on the basis of race, religious beliefs, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, age, record of offences, marital status, family status, or any other protected grounds under applicable legislation.
We are committed to working with and providing reasonable accommodation to individuals with disabilities.
WMG is committed to inclusion and diversity in all aspects of our business.
We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.