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About the Role

Sleep Number is seeking high-impact Sales Representatives to discover customer sleep needs, match them with appropriate products, and drive satisfaction and sales goals. This role offers unlimited earning potential and the opportunity to grow your retail sales career while contributing to the company's purpose of improving lives by personalizing sleep.

Responsibilities

• Discover each customer’s sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
• Work together to maintain a polished showroom and deliver an exceptional store experience.
• Take part in sales practice training and coaching to sharpen your skills.

Requirements

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.
• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
• Ability to work independently with minimal supervision while collaborating effectively with a team.

Skills

• Communication
• Customer service
• Sales
• Relationship building
• CRM systems
• Point-of-sale technology
• Interactive sales tools

Location

• Retail showroom

Work Type

• Full-time
• Retail

Experience Level

• 1-2 years of experience

Education Level

• High school diploma or equivalent

Salary/Compensations

• Guaranteed base pay of $17/hour
• Most team members earn $47,000–$66,000 annually
• Uncapped commission and bonus potential

Benefits

• Health, dental, vision, and 401(k) benefits
• Flexible paid time off and volunteer opportunities
• Comprehensive training and career development programs
• Access to Sleep Number's bed benefit
• Medical, pharmacy, dental, life and disability insurance

About the Company

• Sleep Number® is the leader in personalized sleep wellness, backed by almost 40 years of innovation.
• The company has helped more than 16 million people achieve their best sleep.
• Sleep Number is guided by its purpose – improving lives by personalizing sleep.
• The company has over 3,000+ purpose-driven team members.
• Sleep Number owns the process from start to finish, ensuring care at every step.
• The company is redefining what’s possible in sleep, health, and wellness.
• Sleep Number creates mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort.
• The company thrives in a culture where purpose, innovation, and customer experience drive every decision.
• Sleep Number is the Official Sleep + Wellness Partner of the NFL.

Equal Opportunity

• Sleep Number is an equal opportunity employer.
• We cultivate a workplace culture where everyone is valued, respected, and treated fairly.