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About the Role
Provide day-to-day customer service operations, including assisting customers, answering incoming calls, scheduling service appointments and route deliveries for bottled water and salt, maintaining and entering data in NetSuite, and supporting basic collections and bookkeeping tasks.
Responsibilities
- Assist customers
- Answer incoming calls
- Schedule service appointments
- Schedule route deliveries for bottled water and salt
- Maintain and enter data in NetSuite
- Support basic collections tasks
- Support basic bookkeeping tasks
Requirements
- Associate degree preferred with hands-on customer service experience
- Route scheduling experience preferred
- Excellent customer service skills
- Basic Microsoft Excel experience
- Basic understanding of general service installation duties
- General accounting knowledge for resolving billing issues and reducing account receivable delinquency
- Basic understanding of Accounts Payable process
- Requires a great deal of energy and a passion for excellence with respect to treating and caring for customers
Skills
- Customer service
- NetSuite data entry
- Collections
- Bookkeeping
- Microsoft Excel
- Accounting
- Accounts Payable
Education Level
- Associate degree preferred
Salary/Compensations
- Competitive pay that rewards your hard work
Benefits
- Health, dental, and vision coverage
- Paid holidays and PTO
- 401k matching
- Employee referral program
- Customer referral bonuses
- Education assistance
About the Company
- Culligan Ultrapure is part of the trusted Culligan Water family, serving communities across Minnesota, Indiana, Arizona, Missouri, Wisconsin, Michigan, Texas, and Iowa since 1962.
- A proud leader in water purification and softening, providing solutions for residential, commercial, and industrial customers.
- With over 40 locations and decades of expertise, we’re passionate about making a positive impact through better water!