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About the Role
A Tour Guide is needed to conduct tours throughout Yankee Stadium. Candidates should be comfortable speaking in public to large groups and have experience in a customer-facing environment.
Responsibilities
- Conduct Yankee Stadium tours in a fun, informative, safe and engaging manner for individuals and groups
- Maintain organization of guests while touring Yankee Stadium
- Adhere to Yankee Stadium safety and standard policies and expectations
- Communicate effectively with tour leadership, administrative staff, and guests to support efficient tour operations and exceptional guest service
- Distribute promotional items as directed by tour leadership team to tour guests
- Perform additional duties and assist with projects as assigned
Requirements
- Prior experience conducting tours
- Performative backgrounds a plus
- Bilingual/Spanish speaking a plus
- Demonstrated customer service experience
- Strong verbal and interpersonal skills
- Ability to multitask and prioritize
- Flexible work schedule (nights, weekends, holidays)
- Ability to work in an outdoor stadium environment
- Ability to lift up to 25 lbs.
- Knowledge of baseball history preferred
Skills
- Public speaking
- Customer service
- Verbal communication
- Interpersonal skills
- Multitasking
- Prioritization
Location
- Yankee Stadium
Work Type
- Part-Time
Salary/Compensations
- $22/hour
About the Company
- Built upon our storied legacy, the New York Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all aspects of our business.
Equal Opportunity
- River Operating Company, Inc. is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.