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About the Role

This is a generalist HR position balancing operational HR delivery with culture, engagement, and continuous improvement initiatives. Seeking a motivated and professional People & Culture Advisor with Employee Relations experience who is organised, process driven, has great attention to detail and an interest in developing their career. The role involves building strong professional relationships and proactively coaching managers through processes using influential skills, knowledge, and experience. This is a fantastic opportunity for someone to thrive within a fast-paced and creative environment.

Responsibilities

Coordinate and complete employee lifecycle events including starters, leavers, benefits enrolment/administration/renewals, absence management, employee relations, and time recording.
Lead HR processes in alignment with company policies and procedures.
Continuously review and improve internal processes, policies, and procedures, drafting and updating them as needed.
Work independently on employee requests.
Support the People & Culture team with day-to-day administrative tasks.
Contribute to HR and L&D initiatives, providing support and assisting with communications.
Serve as a primary point of contact for internal and external HR queries, managing shared HR inboxes efficiently.
Bridge the gap between People & Culture and other departments to ensure employees feel informed and approachable.
Assist with monthly payroll administration and reporting, partnering with the finance team for accuracy and timely data submission.
Assist in the research, coordination, and implementation of company initiatives or benefit changes.
Communicate with third-party vendors/partners as required.
Support the business on DEIBA initiatives and administration of changes.
Champion company values and positive workplace culture.
Support employee engagement initiatives and surveys, analyze feedback, and support action planning.
Promote well-being initiatives and inclusive practices.
Make suggestions for improvements or changes with departmental leadership support.
Support the annual benefits review, data collection, and presentations.
Ensure fair, consistent, and legally compliant HR best practices are followed.
Ensure GDPR compliance relating to employee data.
Contribute, support, and lead on People & Culture Projects and champion change.
Work collaboratively within the People & Culture team and with all departments.
Provide day-to-day HR advice and coaching to managers on people-related matters.
Lead employee relations cases including disciplinary and grievance processes, absence management, performance management, capability concerns, and flexible working requests.
Support managers in resolving issues informally where appropriate.
Support the delivery of performance review processes and implement change.
Coach managers on feedback, objective setting, and performance conversations.
Support career development and talent conversations.
Support employee offboarding, including communications, exit interviews, and system updates.
Draft and issue letters for employee changes to terms and conditions.
Maintain and update employee records across multiple systems, ensuring accuracy and confidentiality.
Assist with and deliver training sessions on HRIS and associated processes.
Provide ongoing maintenance and enhancement of HRIS by designing and customizing systems’ screens and workflows.
Monitor key people metrics, interpret data, recognize trends, and provide insights for management information.
Provide employee reports from HR systems to management upon request.
Support the coordination and implementation of new systems and platforms.
Administer and ensure data accuracy of HR systems and updates.
Partner with hiring managers to support end-to-end recruitment.
Advise on job design, role profiles, and interview processes.
Proactively coordinate recruitment activities, including managing recruitment, scheduling interviews, and assisting managers.
Support and champion inclusive hiring practices.
Prepare contracts and pre-employment communication with new starters.
Collaborate with all departments to ensure smooth onboarding by coordinating induction processes and working with managers on induction timetables.
Liaise with line managers to ensure candidate applications are dealt with within agreed timescales.
Complete reference checks and right-to-work checks for new hires.
Manage onboarding and probation processes to ensure successful integration.
Support managers through probation-related processes.
Assist with the coordination and planning of placement selection days, recommendations, and set up placement attendees for organized recruitment days.
Prepare and deliver presentations and working sessions to upskill managers and employees on P&C related topics, processes, or policies.
Assist with the maintenance of L&D online platforms, such as adding new starters and removing leavers and assigning learning paths.
Provide management reports upon request.
Identify development needs and coordinate learning initiatives.
Maintain and update employee training records, providing reports and analyzing training performance.
Assist with training bookings, both internal and external.

Requirements

Experience in a generalist HR Advisor or equivalent role.
Strong employee relations experience.
Experience supporting the full employee lifecycle.
Ability to build trusted relationships with stakeholders.
Strong organizational and problem-solving ability.
Comfortable working in a hands-on SME environment.
Excellent attention to detail and strong organizational skills.
Ability to prioritize workload.
Ability to handle confidential information with professionalism.
A proactive attitude with a willingness to learn and develop.
Ability to work independently on tasks and seek assistance where necessary.

Skills

CIPD Level 5 or working towards achieving this.
Sound knowledge of employment law and HR best practice.
Excellent written and verbal communication and coaching skills.
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Passion for HR and interest in further education/development in this field.
Customer service experience.
Experience working within a manufacturing/warehouse environment.
Experience with HRIS system implementation and people analytics.
Experience working in the entertainment / live events industry.
Experience of working for a family run business.

Location

Park Royal, London

Work Type

Full-time

Experience Level

Generalist HR Advisor or equivalent

Education Level

CIPD Level 5 or working towards

Benefits

Benefits enrolment/administration/renewals
NELL Academy training programmes
Leadership programmes

About the Company

Founded in 1983 by Dave & Pip Ridgway, Neg Earth Lights is a family-owned lighting and rigging equipment supplier for the entertainment industry.
Based at purpose-built state-of-the-art facilities in Park Royal, London.
Commitment to a sustainable live events and touring industry.
Over 40 years' experience of investing in the latest equipment, in our people, and in our relationships.
Encourage ingenuity, creativity, and the exploration of new ways to collaborate.
Reputation for innovation, quality, and reliability.
Invest in the latest and best equipment and ensure everything is maintained to the highest standard.
Forward thinking and flexible, making the complex, simple and the simple, exceptional.
Take pride in consistency and customer-focused approach.
Training and development takes centre stage, with encouragement and support throughout career development.
Create an inspirational environment rewarding employees for their hard work.
Strive to ensure every member of our team can take pride in their delivery of projects and promoting creative solutions.