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About the Role

We are seeking an experienced and customer-focused Parts Manager to lead the operations of our Honda dealership’s parts department. This role is responsible for managing inventory, maintaining strong vendor relationships, ensuring timely parts availability for both service technicians and retail customers, and driving departmental profitability. An ideal candidate has prior automotive parts management experience, strong leadership skills, and a commitment to delivering exceptional customer service. Success in this position requires a proactive approach to inventory control, team development, and supporting the dealership’s overall sales and service goals.

Responsibilities

• Oversee all daily operations of the Parts Department, ensuring efficient workflows, accurate inventory management, and exceptional service to internal and external customers.
• Maintain optimal parts inventory levels by monitoring stock, ordering Honda OEM parts, managing returns, and minimizing obsolescence.
• Support the Service Department by ensuring technicians have timely access to the parts needed to complete repairs and maintenance efficiently.
• Hire, train, schedule, lead and develop parts department staff, fostering a culture of accountability, teamwork, and customer satisfaction.
• Build and maintain strong relationships with Honda representatives, suppliers, and vendors to secure product availability and maximize department performance.
• Monitor department financial performance, including sales, gross profit, expenses, and inventory turns, while implementing strategies to achieve profitability goals.
• Deliver exceptional customer service by assisting retail and wholesale customers, resolving issues promptly, and ensuring a positive dealership experience.
• Ensures all parts department staff members meet and maintain minimum factory training requirements.
• Manages Loaner Vehicle Program.

Requirements

• 3+ years of automotive parts management experience strongly preferred.
• Prior Honda dealership or other franchised automotive environment experience preferred, with a proven record of inventory control, departmental profitability, and customer satisfaction.
• High School Diploma or GED required.
• Valid driver’s license for occasional travel required.

Skills

• Demonstrated leadership experience managing and developing parts department personnel, with the ability to motivate and develop teams, establish performance expectations, and drive results.
• Ability to exercise sound judgment and discretion in decision-making and problem-solving.
• Strong organizational and time-management skills, capable of prioritizing multiple responsibilities in a fast-paced dealership environment.
• Excellent customer service and relationship-building abilities with retail customers, wholesale accounts, vendors, and internal departments.
• Strong knowledge of Honda OEM parts operations, Dealertrack dealership management system (DMS), and inventory management practices, including forecasting, ordering, returns, and obsolescence control.
• Thorough understanding of automotive parts cataloging systems, warranty processes, and dealership fixed operations.
• Strong inventory management and forecasting skills, with the ability to maintain appropriate stock levels while controlling costs.
• Proven financial acumen, including the ability to analyze departmental performance metrics, gross profit, inventory turns, and expense controls.
• Effective verbal and written communication skills, with the ability to resolve issues professionally and collaboratively.
• Proficiency with dealership management systems, Microsoft Office applications, and parts ordering platforms, along with the ability to learn new technologies quickly.

Location

• Utica, NY

Work Type

• Full-time

Experience Level

• 3+ years of automotive parts management experience

Education Level

• High School Diploma or GED

Salary/Compensations

• $60,000 to $80,000 per year

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefit Insurance, including Life Insurance, Short- and Long-Term Disability Insurance, Accident Insurance and more!
• 401(K) Retirement Plan
• Paid Time Off
• Paid Holidays
• Employee Discounts
• Continued training through the Company

About the Company

• With an exceptional legacy passed on from its predecessors spanning all the way back to 1933, the LeadCar Honda Yorkville team brings a proven track record combined with an unmatched reputation for quality in the Utica, NY market area.
• To learn more about our company, please visit www.leadcar.com.

Equal Opportunity

• We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.
• We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling 608-824-1300 or by emailing hr@leadcar.com.