Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Service Advisor opportunity for growth within a family-owned dealership committed to professionalism, integrity, and a team-first culture.

Oversee the flow of the Drive Lane, ensuring prompt, courteous, and effective customer service.
Report to the Service Manager and assist with strategy and reporting.
Maintain a high Net Promoter Score by owning the customer experience.
Provide concierge support for all owner inquiries via phone, electronic means, or in person.
Schedule service appointments and create return appointments.
Ensure technicians' time is consistently sold to service customers.
Generate clear and accurate work orders that meet legal, internal, and manufacturer warranty standards.
Perform complete and thorough walk-around vehicle inspections.
Communicate daily with customers regarding vehicle status and repair costs.
Clearly communicate the value provided to the customer via an active delivery process upon service completion.
Utilize provided tools to ensure top performance.
Generate loaner/rental agreements and ensure proper documentation.
Report to Service Manager.

High level of concern for customer satisfaction and willingness to take ownership of the entire customer experience.
Ability to engage in consultative selling techniques.
Service Advisor experience required; strong consultative sales background considered.
Self-motivated, able to work independently and with others.
Fantastic communication skills with customers in person, via email, text, and phone.
Clean driving record.
Willingness to submit to a pre-employment background check.

Competition Subaru of Smithtown is a family-owned dealership and part of the Competition Automotive Group.
Operates with a commitment to professionalism, integrity, and a team-first culture.

Service Advisor at Competition Subaru of Smithtown

Service Advisor