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About the Role

The Conventional Debt Relationship Manager will support U.S. Bank's Global Corporate Trust team by managing key customer relationships for the Conventional Debt Product, including high yield and investment grade bonds. This role involves transaction execution, document review, and negotiation for new and existing deals, protecting and growing fee revenues, and tracking market developments.

Responsibilities

• Responsible for the successful retention of existing customer relationships including generating new business from these customers to increase market share and profitability.
• Accurately perform deal document review using standard bank language to ensure compliance with U.S. Bancorp policies and procedures and regulatory requirements.
• Effectively evaluate control/risk language and identify the feasibility of the bank’s proposed duties when closing new deals or amending/supplementing existing deals.
• Manage the pre-closing document review process and coordinate comments from outside legal counsel, internal legal counsel and client service, operations, and analytics teams for new deals.
• Manage document review and negotiation for any ad-hoc issues such as waivers, consents or amendments for existing deals.
• Prepare deal documents for signings/closings, attending in person where required.
• Actively manage the closing/funding activities on behalf of the Bank, including account set up and coordinating with internal teams.
• Work closely with new business development/sales to solicit new business from current relationships with market influencers or in pursuing brand new business opportunities.
• Enhance key relationships with external stakeholders including issuers, arrangers, sponsors and law firms by providing responsive and professional customer service.
• Input into fee proposals based on standard pricing with modifications for unique or non-routine responsibilities/parameters.
• Develop and complete a customer-calling program to ensure customer satisfaction, retention, and identification of repeat and new business opportunities.
• Deliver outstanding service to existing customers with regard to account information, questions, issues, education, or other requests.
• Coordinate the successful resolution of issues identified by customers with specialised units and respond to customers on the outcome.
• Manage growth of fee revenues through repeat business, cost containment, and contribute towards automation/improvement of operational efficiencies.
• Develop and maintain an understanding of deal requirements for the product and related industry requirements.
• Stay abreast of market changes, new deal structures and legal changes that affect the performance of our duties and obligations.
• Perform client account reviews (post-closing and any subsequent review required).
• Define tickler and compliance issues and annotate documents/highlight to client service, operations, and analytics teams for use in deal set-up.
• Maintain a current level of knowledge and comply with all U.S. Bancorp policies and procedures and all government regulations.
• Work in partnership with the Corporate Trust Onboarding team to ensure KYC Requirements are completed for all relevant counterparties on new and existing transactions.
• Actively ensure compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.
• Actively participate in any required corporate and business line training in these areas.
• Follow account opening procedures and understand and follow internal suspicious activity referral requirements and processes.
• Actively work with customers to understand each customer's normal account activity.
• Maintain a current awareness and understanding of and to fully comply with U.S Bancorp’s “Code of Ethics”.
• Maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.

Requirements

• A thorough knowledge of trustee and agency roles, capital markets/repack documentation, closing functions as well as evidence of strong customer service focus and account management to actively maintain key customer relationships.
• Excellent interpersonal, negotiation and conflict management skills (to include both written and oral communications) are a must along with the ability to identify and mitigate potential risk.
• Applicants agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.
• Maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”.
• Maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for the position.

Skills

• Interpersonal skills
• Negotiation skills
• Conflict management skills
• Written communication skills
• Oral communication skills
• Risk identification
• Risk mitigation
• Customer service focus
• Account management
• Trustee roles
• Agency roles
• Capital markets documentation
• Repack documentation
• Closing functions

Location

• US

Work Type

• Full-time

Experience Level

• 5-7 years of related experience

Education Level

• Bachelor’s Degree
• Legal education/experience
• Corporate Trust and relationship/transaction management

Benefits

• Meaningful opportunities for growth
• Culture of inclusion
• Strong commitment to transparency and integrity
• Market-competitive compensation package
• Performance-based incentives
• Inclusive equitable benefits
• Continuous development opportunities
• Training
• Education support
• Career progression pathways
• Employee recognition programs

About the Company

• At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.
• As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need.
• From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology.
• We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
• We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
• U.S. Bank's Global Corporate Trust team provides trustee and agency services to market participants, including financial institutions, corporates, lenders and their advisers.
• We provide trust and agency services across the spectrum of debt capital market and loan market products, and our extensive range of service functions include account bank, agent bank, collateral administrator, custodian, escrow agent, facility agent, paying agent, security agent and trustee.

Equal Opportunity

• We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
• U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements.
• Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
• We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.