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About the Role

Kyndryl is seeking a dynamic Account Management Partner to revolutionize relationship management, drive account growth, and boost profitability. This role involves creating, maintaining, and developing deep customer connections, driving proactive account growth, selling new offerings, minimizing erosion in renewals, and developing and executing account strategies for Kyndryl's most valuable accounts.

Responsibilities

• Create, maintain, and develop deep customer connections.
• Drive proactive account growth.
• Sell new offerings and minimize erosion in renewals.
• Develop and execute cutting-edge account strategies.
• Identify and qualify new opportunities.
• Build relationships with key decision-makers.
• Deliver tailor-made solutions to meet unique customer needs.
• Collaborate with other sales team members to ensure a seamless account management process.
• Execute prospecting, closing deals, and post-deal management.
• Lead one or more Portfolio or Strategic accounts.
• Generate new opportunities and expand existing work into larger scopes and new capabilities.
• Build a strong go-to-market pipeline with partners.
• Pursue and conquer new deals with partners.
• Provide innovative solutions by understanding external best practices and their impact on customers.
• Own the account P&L.
• Ensure customer satisfaction and success.
• Ensure account compliance and maintain a stellar reputation.

Requirements

• 5+ years experience running account P&L.
• Deep knowledge of business and technology trends and industry best practices.
• 7+ years of experience managing sales process end-to-end.
• Proven experience with revenue growth, cost, profitability, trends, and risks.
• Open minded and empathetic approach in relationships with customers.

Skills

• Account Management
• Relationship Management
• Sales
• Business Development
• Profitability Analysis
• Strategic Planning
• Customer Relationship Management
• Pipeline Management
• Go-to-Market Strategy
• Technical Solutions Sales

Location

• U.S.

Work Type

• Full-time

Experience Level

• 5+ years
• 7+ years

Education Level

• Bachelor's degree or Master's degree (Preferred)

Salary/Compensations

• U.S. Range: $159,240 to $286,560
• California Range: $175,080 to $343,920
• Colorado Range: $159,240 to $286,560
• New York City Range: $191,040 to $343,920
• Conn./NJ Range: $159,240 to $343,920
• Washington Range: $175,080 to $315,240
• Washington DC Range: $175,080 to $315,240

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Medical and dental coverage.
• Disability.
• Retirement benefits.
• Paid leave.
• Paid time off.
• Eligibility for Kyndryl’s discretionary annual bonus program (or sales commission plan).

About the Company

• At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
• Kyndryl is a leading global IT services company.
• Kyndryl is committed to building a more equitable, inclusive world.
• Kyndryl invests heavily in employee growth and success.
• Kyndryl offers opportunities for hands-on experience, learning, and certification in major platforms.
• Kyndryl has a company-wide volunteering and giving platform.
• Kyndryl is committed to sustainable progress for customers and communities.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• Diversity is welcomed in all cultures, backgrounds, and experiences.
• Kyndryl Inclusion Networks support employees.
• Kyndryl enables employees to bring their whole selves to work.