CC Inside Sales Rep-3 at Rentokil Pest Control | Austin, TX, US | Rezi

CC Inside Sales Rep-3 at Rentokil Pest Control

CC Inside Sales Rep-3

Rentokil Pest Control · Austin, TX, US

1 months ago

CC Inside Sales Rep-3

Rentokil Pest Control · Austin, TX, US

2 months ago
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About the Role

The primary purpose of this role is to sell and upsell Pest Management Services and Products to residential prospects and current clientele professionally, profitably, and ethically by executing the company designed sales process. The role is to meet or exceed Baseline Sales Targets and KPIs while maintaining a customer-focused service.

Responsibilities

  • Effectively manage inbound daily sales calls expectations.
  • Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
  • Consistently achieve and exceed monthly Base Line Sales Target.
  • Clearly identify and execute the Inside Sales 6 Step Sales Approach.
  • Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.
  • Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.
  • Effectively Execute Residential Campaigns for both new and existing customers.
  • Execute outbound and SMS campaigns as needed.
  • Support campaigns other than Inbound during non-peak months.
  • Meet or exceed a monthly call quality score above 75%.
  • Meet or exceed call volume standards of 12-15 Calls per Hour.

Requirements

  • Minimum High School diploma or GED required.
  • 1+ years successful experience at a rapidly growing professional sales organization.
  • 1+ years Call center experience.
  • Proven history of driving sales results and achieving goals.
  • Must possess superior verbal and written communication skills.
  • Experience in effectively collaborating with internal and external stakeholders.
  • Proven success in a dynamic, fast-paced environment.

Skills

  • Multi-tasking skills

Location

  • Remote

Work Type

  • Full-Time
  • Part-Time

Experience Level

  • 1+ years

Education Level

  • High School diploma or GED

Benefits

  • Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
  • Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance
  • 401(k) retirement plan with company-matching contributions
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • Health, safety, and flexibility prioritized

About the Company

  • Proud member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries.
  • Trusted partner to many of the world's leading brands.
  • Serves consumer and business customers across multiple industries.
  • Legacy of excellence and constantly work to fulfill our mission to 'protect people, enhance lives, and preserve the planet.'
  • A career with the Rentokil family of companies can be a professional trajectory filled with opportunity.
  • World-class team that rewards high performance and promotes from within.
  • Rentokil is a family of companies in North America.
  • Trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.
  • Constantly work to enhance the value and impact of our services.

Equal Opportunity

  • This company is a Drug Free workplace.
  • Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.