Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The e-Commerce Sales Associate guides customers through the vehicle purchase process in a no-haggle environment. You will manage leads, answer inquiries, and facilitate the transition from digital contact to in-store experience while ensuring exceptional customer satisfaction.
Responsibilities
- Respond to customer leads in a timely manner
- Guide customers from initial contact to in-store experience
- Assist customers in selecting vehicles
- Negotiate terms to align with customer budgets and lifestyles
- Close vehicle sales
- Provide post-purchase follow-up to ensure customer satisfaction
- Transition customers to the Service department for ongoing support
Requirements
- High school diploma or equivalent
- Proven ability to provide exceptional customer service
- Drive to set and achieve targeted goals
- Prior sales experience, retail preferred
- Demonstrated communication, consultative, interpersonal, and organizational skills
- Willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver’s license
- Acceptable, safe driving record
Skills
- Communication
- Interpersonal skills
- Consultative sales
- Organizational skills
- Technology proficiency
Education Level
- High school diploma or equivalent
Salary/Compensations
- Competitive compensation
Benefits
- Competitive benefits
- Career paths into finance and management
- 401k matching
- Health, dental, and vision insurance plans
- Maternity benefits
- Associate purchase and discount programs for vehicles, services, parts, and accessories
- Access to YouDecide discount programs
About the Company
- One of the largest automotive retailers in the United States
- Fortune 150 company
- Committed to a digital transformation of the automotive industry
- Dedicated to the DRVPNK mission supporting cancer research and treatment
Equal Opportunity
- Committed to creating a diverse, equitable, and inclusive environment
- Welcomes candidates from all backgrounds