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About the Role

Commerce is seeking a strategic Business Development leader with a strong product-centric mindset and proven dynamic leadership skills to serve as VP, Technology Partnerships. This role sits at the critical intersection of our product roadmap and partner ecosystem. You will own the strategy and execution for our technology partner program, app marketplace, and strategic embedded partnerships (payments, shipping, tax, etc.), as well as agentic, media, and marketplace platforms. You will focus on building a world-class partner ecosystem that delivers excellent developer experience, competitive solutions for merchants, strong category coverage, and deep integration with our core platform.

Responsibilities

Define, build, and continuously refine the global technology partnership roadmap to align with corporate growth objectives and evolving market dynamics.
Identify, evaluate, prioritize, and onboard key technology alliances, ISVs, embedded service providers (payments, shipping, tax, etc.), agentic platforms, media partners, and marketplace platforms.
Recruit, negotiate, and onboard strategic partners that unlock new distribution channels and revenue streams.
Negotiate complex, high-value strategic partnership agreements with strong commercial terms and scalable ROI.
Design and evolve the Technology Partner Program, including recruitment, onboarding, quality standards, enablement, and joint go-to-market initiatives.
Represent Commerce at industry events and conferences, building brand awareness and establishing thought leadership within the partnership ecosystem.
Partner closely with the Product and Engineering Leadership to influence the product roadmap using partner insights and ensure seamless third-party integrations, robust APIs, and outstanding developer experience.
Oversee the product roadmap for partnership-driven features, balancing partner needs with internal priorities.
Establish technical standards, governance, security, and quality controls for all partner integrations.
Drive continuous improvements to partner experience, documentation, integration readiness, and platform capabilities.
Lead growth of technology, payments, agentic, and embedded partnerships that increase portfolio differentiation, merchant value, attach rates, and Partnership & Services Revenue (PSR).
Relaunch and optimize the strategy for the app marketplace to become a thriving, high-quality ecosystem.
Build and maintain a healthy, engaged partner ecosystem with clear metrics for integration quality, adoption, performance, and reliability.
Collaborate cross-functionally with Product, Engineering, Professional Services, and Sales to accelerate partner-driven innovation and successful merchant outcomes.
Track, analyze, and report on partnership performance metrics and KPIs to measure success and identify areas for improvement.
Build, lead, and develop a high-performing global business development team responsible for technology/ISV alliances, app marketplace, and related functions.
Foster a culture of accountability, collaboration, and excellence with clear metrics, cadences, and ownership.

Requirements

15+ years of experience in product business development, technology partnerships, and ecosystem building, ideally in SaaS, commerce, or platform companies.
Proven product-centric leader with deep understanding of how partnerships can shape and accelerate product roadmaps.
Demonstrated success building and nurturing executive-level relationships with technology partners, ISVs, and platforms, then translating them into concrete joint plans, seamless integrations, predictable execution, and measurable business outcomes.
Strong understanding of SaaS economics, ecommerce implementations, integration ecosystems, app marketplaces, and modern go-to-market motions.
Experience in payments, embedded services, or agentic platforms is a significant plus.
Exceptional strategic negotiator with a proven track record of structuring complex, high-value partnership agreements that drive mutual growth and strong commercial returns.
Passionate, dynamic people leader who excels at building scalable systems, attracting and developing top talent, fostering high-performing global teams, and creating genuine win-win relationships with partners.
Strong technical intuition paired with commercial acumen — able to operate effectively at the intersection of Product, Engineering, Business Development, and Go-to-Market teams.
Systems thinker who thrives in ambiguous, fast-paced environments and can balance long-term ecosystem strategy with short-term execution and revenue impact.
Ability to travel up to 25% of the time.

Skills

Product Business Development
Technology Partnerships
Ecosystem Building
SaaS
Commerce
Platform Companies
SaaS Economics
Ecommerce Implementations
Integration Ecosystems
App Marketplaces
Go-to-Market Motions
Payments
Embedded Services
Agentic Platforms
Strategic Negotiation
Partnership Agreements
People Leadership
Scalable Systems
Talent Development
Global Teams
Technical Intuition
Commercial Acumen
Systems Thinking

Location

Remote
Hybrid

Work Type

Full-time

Experience Level

15+ years

Salary/Compensations

The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams. Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

Benefits

Variable compensation (such as bonus or commission)
Equity
Benefits in accordance with local policies

About the Company

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.
Commerce is seeking a strategic Business Development leader with a strong product-centric mindset and proven dynamic leadership skills to serve as VP, Technology Partnerships.
The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce.
We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.

Equal Opportunity

We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.