Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As Market Development Manager, you will build and manage relationships with local decision-makers and public transport authorities in Scotland. Your responsibilities include developing service design, rider experience, and commercial performance, while collaborating with local and central teams to expand Voi's presence and ridership.

Responsibilities

• Build strong ties with key stakeholders including public transport authorities, city administrators, project managers, associations, and partner companies.
• Run events and initiatives with the local public policy team to improve performance against city priorities and grow market footprint.
• Evaluate new market entry opportunities based on commercial viability, regulatory readiness, and strategic fit.
• Represent Voi to cities exploring shared micromobility and lead pre-tender and tender processes.
• Lead commercial and contractual negotiations with cities to secure sustainable terms.
• Act as the main point of contact for city stakeholders, developing compliant solutions that balance user experience with decision-maker relationships.
• Utilize data, analytics, and market research to identify opportunities for operational efficiency and performance improvements.
• Manage city-level P&Ls and understand key drivers of financial performance.
• Collaborate with competitors in the same cities to strengthen shared footprint and compliance where relevant.
• Partner with central growth and product teams on pricing and product strategy.
• Identify opportunities and lead projects that drive change in collaboration with the local team.
• Provide feedback from local markets to central teams to refine playbooks, processes, and frameworks.

Requirements

• 3-5 years of experience in policy, government/enterprise key account management, operations, or strategy, as a consultant or in a fast-paced environment.
• Experience in negotiating and managing external stakeholders such as partners, government, and media.
• Experience managing complex cross-functional projects and balancing diverse stakeholder needs.
• Ability to analyze large datasets using Google Sheets or Excel.
• Experience working with P&Ls, budgets, and business cases.
• Flexibility to travel regularly to Scotland.

Skills

• Professional fluency in English (written and spoken)
• Excellent communication and presentation skills
• Ability to adapt messaging to diverse audiences

Location

• Scotland

Work Type

• Full-time
• Travel required

Experience Level

• 3-5 years

Education Level

• Bachelor or Master of Science in business, economics, engineering or similar is a plus.

Benefits

• Personal growth opportunities
• Employee options program
• Unlimited free Voi rides
• Work with inspiring, motivated, and fun colleagues
• Opportunity to contribute to sustainable cities

About the Company

• Voi is Europe's #1 micromobility operator.
• Voi is committed to creating sustainable cities made for living, free from noise and pollution.
• Voi is committed to responsible and ethical recruitment practices, ensuring fair, transparent, and exploitation-free hiring processes.
• Voi covers all recruitment costs, with no fees charged to workers at any stage of the hiring process.

Equal Opportunity

• Voi is committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation.
• We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process.
• All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with.
• We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.