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About the Role

The Site Manager is responsible for ensuring smooth, safe, and efficient operations by leading the fleet operations team. This role oversees the London Warehouse, combining people management with process improvement and execution to contribute to Voi's performance.

Responsibilities

• Supervise and ensure high performance in teams, fostering teamwork and belonging across all warehouses.
• Ensure best-in-class standards for scooters by working with the team to provide the highest service for end users.
• Collaborate with internal stakeholders to plan and structure workflow in the field and warehouses, including shift planning, performance follow-up, and standard operating procedure implementation.
• Work hands-on with vehicle maintenance and repairs to ensure high quality, extend vehicle lifetime, and minimize cost.
• Act as a safety role model and actively create and maintain a safe work environment.
• Manage all people in the warehouses.
• Serve as the point of contact for external parties, including 3PLs, landlords, staffing agencies, and local business associations.
• Collaborate with Talent Acquisition in screening and interviewing new team members, owning their onboarding, and training them on in-field and warehouse tasks.

Requirements

• 3+ years of previous work experience within logistics, operations, or a similar field, preferably in a high-pace environment.
• Experience managing large teams.
• General knowledge of digital work tools (MS-office, G-suite, ERP systems) and data tools (e.g., Tableau).
• Curiosity about new technology and AI, and confidence using digital tools to streamline daily work.
• General understanding of business management, financial, and leadership principles.
• Excellent communication skills, leadership training, and conflict resolution.
• A valid driver's license for the UK.

Skills

• People management
• Process improvement
• Teamwork
• Leadership
• Communication
• Conflict resolution
• Digital work tools
• Data tools
• Business management
• Financial principles
• Leadership principles

Location

• London

Work Type

• Full-time

Experience Level

• 3+ years of experience

Benefits

• Personal Voiage for professional growth
• Employee options program
• Opportunity to impact the micromobility industry

About the Company

• Voi is Europe's #1 micromobility company.
• Our mission is to build something meaningful for society.