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About the Role

As we scale Retail and focus on New Bets, we're hiring an Associate Manager on our Strategy & Operations team to build our newest Retail products from the ground up. You'll identify net-new areas where we have a "right to win" and work cross-functionally with product, design, analytics, and engineering to build and scale great products in those spaces. You'll drive analysis-backed strategy, run operational experiments, and partner with technical and non-technical teams to take DoorDash's next big Retail product from idea to launch. This role sits at the intersection of strategy, operations, and product. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. The scope of this role will continue to evolve as AI tools become more powerful and accessible, and we want someone who finds that trajectory exciting rather than unsettling. We operate in a hybrid model and spend a few days a month in person together. You will report into a Senior Manager on our Retail Strategy & Operations team and be an individual contributor.

Responsibilities

Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers and merchants.
Operate. You’ll create tracking dashboards for your key metrics and own week over week movement as well as quarterly targets for those metrics.
Analyze. Build models using SQL, Excel, and AI tools to evaluate the economic, operational and strategic costs and benefits of various programs and experiments
Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll launch new products, get 1% better every day, and scale something completely new. This means everything from high-level strategy to operational details.
Lead, collaborate and Influence. You’ll partner with and influence cross-functional teams including growth, quality, design, marketing, partnerships and product team to build and scale the Retail business.

Requirements

You have 4-6+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (e.g., startups, tech, operations, strategy, consulting, banking, or a related experience).
You are a scrappy thinker. You have 2+ years experience solving problems to build & scale products in a fast-paced, operational environment.
You are an owner. You're always looking for opportunities to better your work product and own the outcome – both the good and the bad
You're entrepreneurial. You have a bias for action and are able to build things from the ground up.
You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL, building models in excel and leveraging AI tools for analysis.
You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team.
You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environment

Skills

SQL
Excel
AI tools

Location

United States
Illinois
Colorado
Remote

Work Type

Hybrid
Remote

Experience Level

Associate Manager
4-6+ years of experience
2+ years experience solving problems to build & scale products in a fast-paced, operational environment

Education Level

Bachelor’s Degree

Salary/Compensations

$105,400—$155,000 USD

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)

About the Company

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.