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About the Role

The Director of Care (DOC) reports to the Executive Director and is responsible for providing direction to the nursing team in regards to the overall day-to-day delivery of health care operations, ensuring that the health care services comply with the Ministry of LTC and other relevant legislation.

Responsibilities

• Responsible for nursing budget and monthly variance reporting, along with overseeing all ordering for supplies within the Home.
• Provides a cheerful and energetic environment for the nursing team that supports growth and development.
• Demonstrates within the team a relaxed manner and a skill in ‘going with the flow’ emphasizing people’s individual needs and not tasks and routines while ensuring work requirements are met.
• Directs the implementation and review of relevant company policies, procedures and processes required to meet government legislation and industry standards.
• Ensures all residents receive care and services according to their needs.
• Monitors the quality of nursing services and administers long term strategic plans for nursing.
• Implements goals and objectives to achieve the corporate vision for resident care.
• Ensures risk management process is adhered to by reviewing team member and resident incident reports, monthly indicators, Public Health Inspections, Ministry of Labour inspections, Accreditation reports, etc.
• Inspires others to be motivated and work with a passion, and empower team members.
• Ensures nursing team works in a safe workplace environment through the implementation of safe work practices and service guidelines.
• Review and investigate complaints and participate in inspections; submit critical incidents to the Ministry of Long-Term Care and take the appropriate corrective actions as needed.
• Required to participate in an on-call rotation and respond, as required.
• Accountable to ensure all clinical programs are in place and evaluated as per legislate requirements (e.g., Falls Prevention, Skin and Wound Care, Continence Care, Pain Management, Palliative Care, etc.) to meet the needs of resident populations.
• Monitors nursing team member work performance, addresses non-compliance concerns following progressive discipline in accordance with Home policies and procedures; and union collective agreements.
• Ensures appropriate documentation and maintenance of records including resident health records, personnel records etc.
• Delegates clinical and managerial responsibilities as well as provides direction and leadership.
• Maintains open communication at all levels.
• Assists with the development of succession plans and identify employees with growth potential for development.
• Providing leadership and direction to the nursing team to ensure quality and risk management activities are carried out in alignment with legislative requirements with a focus to continuously improve nursing and resident care services.

Requirements

• Registered Nurse in good standing with the College of Nurses of Ontario, or Registered Nurse registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60.
• Must have a minimum of one (1) year of experience working as a RN in the long term care sector.
• Must have a minimum of three (3) years of experience working as a Registered Nurse in a managerial or supervisory capacity in a health care setting.
• A positive mindset, as well as a connection with our values.
• Ability to demonstrate a comprehensive knowledge of nursing and health care practices as they relate to long-term care legislation.
• Must have demonstrated sound skills and knowledge of providing person-centered care in accordance with established standards, policies and procedures of the MOHLTC and the home.
• Knowledgeable of the Residents’ Bill of Rights and respects and promotes these rights.
• Effective communication skills and the demonstrated ability to work independently and collaboratively is essential.
• Effective customer service skills and a demonstrated commitment to working with seniors are required.
• Registered Nurse with a current Certificate of Registration from the College of Nurses of Ontario, in good Current Certificate of Competence with the College of Nurses of Ontario as Registered Nurse or a Registered Nurse registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60.
• Demonstrated ability to meet professional clinical infection protocols.
• Ability to deal with responsive behaviour.
• Is inspirational and passionate about quality dementia care and capturing positive moments.
• Ability to embrace various skills from the team to maximize the potential to enhance the well being of all individuals.
• Basic computer skills are a must.
• Demonstrated commitment to learning and continuous improvement.
• Must have a clear vulnerable sector screen, no older than 6 months TB results less than 6 months, evidence of flu shot, must be able to provide three work references.

Skills

• Nursing budget management
• Monthly variance reporting
• Supply ordering
• Team leadership
• Policy implementation and review
• Resident care delivery
• Quality monitoring
• Strategic planning
• Risk management
• Incident report review
• Public Health Inspection compliance
• Ministry of Labour inspection compliance
• Accreditation report review
• Motivation and empowerment
• Safe work practice implementation
• Complaint investigation
• Critical incident reporting
• Corrective action implementation
• On-call rotation participation
• Clinical program management
• Performance monitoring
• Progressive discipline
• Documentation and record maintenance
• Delegation
• Communication
• Succession planning
• Person-centered care
• Residents’ Bill of Rights knowledge
• Customer service
• Working with seniors
• Clinical infection protocols
• Responsive behaviour management
• Dementia care
• Basic computer skills
• Learning and continuous improvement

Location

• Onsite

Work Type

• Full-time

Experience Level

• Minimum 1 year RN experience in long-term care
• Minimum 3 years RN experience in a managerial or supervisory capacity in a healthcare setting

Education Level

• Registered Nurse in good standing with the College of Nurses of Ontario or equivalent Canadian jurisdiction

Salary/Compensations

• $110,000/yr

Benefits

• Competitive wages
• Employee perks
• Support for personal and professional growth
• Employee benefits
• Employee and Family Assistance Program
• Matching RRSP contribution
• Medication training provided

About the Company

• Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy.
• We are committed to nurturing a culture of kindness that flourishes within our team.
• Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

Equal Opportunity

• As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.
• We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons.
• Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.