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About the Role
You’ll own the accuracy and reliability of customer and product master data across key systems, helping keep order processing, supply chain execution and business decision-making running smoothly.
Responsibilities
- Support the creation and changes of new customer accounts, establishing and updating credit terms, maintaining product master data, and managing pricing.
- Govern customer and product master data across ERP, CRM, GS1, middleware, customer interfaces and 3PL systems.
- Monitor and resolve data flow and integration issues across orders, ASN and invoicing, including root cause analysis.
- Build reporting and controls to identify discrepancies, improve data quality and reduce recurring issues.
- Partner with Supply Chain, Customer Engagement, Finance and Commercial teams to embed data standards and support audits.
Requirements
- Experience in master data maintenance, data governance, systems alignment or systems integration.
- Strong understanding of how ERP, CRM and customer systems use and share master data.
- Experience with ERP and CRM platforms, GS1, EDI concepts and customer integrations.
- M3 and Veeva would be a plus.
- Strong Excel skills, including VLOOKUP or XLOOKUP, Power Query and pivot tables.
- An analytical mindset, strong attention to detail and the ability to spot issues before they become business problems.
- Clear communication skills and confidence working with cross-functional stakeholders.
- Power BI would be beneficial.
Skills
- Master data maintenance
- Data governance
- Systems alignment
- Systems integration
- ERP
- CRM
- GS1
- EDI
- Excel
- VLOOKUP
- XLOOKUP
- Power Query
- Pivot tables
- Analytical mindset
- Attention to detail
- Communication skills
- Power BI
Location
- North Sydney
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Not specified
Benefits
- Career development opportunities
- Paid parental leave
- Additional leave to celebrate your birthday
- Dermatology treatments from Galderma’s world-leading aesthetics portfolio, twice per year
- Volunteering leave day annually
- Corporate discount on Medibank Private Health Insurance
About the Company
- Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.
- We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology.
- Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.
- Because we understand that the skin we are in shapes our lives, we are advancing dermatology for every skin story.
Equal Opportunity
- Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
- We believe diverse perspectives help us deliver better outcomes for our customers, patients and consumers.
- At Galderma, our people make a difference, and we want every team member to feel supported to thrive and do their best work.