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About the Role

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, focusing on merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. This role supports departmental sales, gross margin, inventory shrinkage, and payroll goals while ensuring a positive shopping experience.

Responsibilities

Provides daily direction to associates within the department.
Prepares to-do/task lists.
Executes merchandising directives and maintains plan-o-grams.
Ensures a pleasant and productive shopping experience for customers.
Assists in staffing the department with service-oriented associates, participates in interviewing, and makes recommendations for selection.
Coordinates training and provides input on performance appraisals.
Prepares weekly work schedules.
Coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
Resolves customer and associate opportunities.
Maintains a high level of personal customer service, achieving above-average customer service results.
Remains a product expert through ongoing training and conducts product demonstrations.
Assists with coordination of special events.
Maintains pricing and UPC integrity.
Determines proper assortments.
Ensures accuracy of inventory.
Ensures proper display, signing, and pricing of advertised items.
Assists in carrying out supervisory responsibilities in accordance with company policies and laws.
Provides a legendary experience for every customer by assisting with buying decisions, identifying needs, making recommendations, and promoting programs like CLUB Membership, VOC, and In-Store Pick-up.
Performs other duties as assigned.

Requirements

High School Diploma or equivalent.
2 to 4 years in Retail Sales.
Supervisory experience is a plus.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze certain reports.
Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public.
Ability to conduct meetings and presentations to groups.
Proficiency with PC-based word processing, spreadsheets, data-based management, and electronic point of sale and inventory management systems.
Demonstrated strong interpersonal skills.
Ability to establish and maintain effective working relationships with co-workers, associates, customers, and with the Corporate Staff.
Constantly stand and/or walk during shift.
Occasionally ascend or descend ladders, stairs, ramps, etc.
Constantly communicate with others to exchange information.
Occasionally repeat motions that may include the wrists, hands and/or fingers.
Occasionally operate machinery and/or power tools.
Occasionally operate motor vehicles or heavy equipment.
Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
Occasionally work in tight and confined spaces.
Occasionally work in noisy environments.
Performs duties within scope of general company policies, procedures, and objectives.
Analyzes problems and performs needs assessments.
Uses judgment in adapting broad guidelines to achieve desired results.
Regular exercise of independent judgment within accepted practices.
Makes recommendations that affect policies, procedures, and practices.

Skills

Merchandise presentation
Inventory control
Pricing
Sales enhancements
Stocking
Customer service
Interpersonal skills
PC-based word processing
Spreadsheets
Data-based management
Electronic point of sale systems
Inventory management systems
Product knowledge

Location

Store

Work Type

Full Time

Experience Level

2 to 4 years
Supervisory experience is a plus

Education Level

High School Diploma or equivalent

Salary/Compensations

$19.00 - $21.75

Benefits

Discounts on retail merchandise
Discounts on restaurants
Discounts on world-class resorts
Discounts on conservation attractions
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund

About the Company

Bass Pro Shops is North America’s premier outdoor and conservation company.
Founded in 1972, the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more.
In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service.
Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort.
Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”

Equal Opportunity

Bass Pro Shops is an equal opportunity employer.
Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.