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About the Role

The Sales, Marketing & Executive Coordinator supports the Director of Sales & Marketing, Sales Managers, Marketing team, and General Manager with administrative, creative, client-facing, and operational responsibilities. This role is central to coordinating client communications, sales proposals, site visits, VIP arrivals, marketing activations, social media content, partnerships, amenities, reporting, and executive projects.

Responsibilities

Serve as a key point of support between Sales Managers, clients, internal departments, and hotel leadership.
Assist with client inquiries, proposals, contracts, presentations, lead assignments, reports, and follow-up communication.
Support site visits, client appointments, VIP arrivals, media visits, and partner experiences.
Help prepare professional sales materials, presentations, reports, and correspondence.
Maintain organized systems for contracts, client files, reports, event orders, and department communication.
Partner with internal teams including Front Office, Food & Beverage, Banquets, Housekeeping, Engineering, and Accounting to help ensure a seamless client and guest experience.
Assist the General Manager and Director of Sales & Marketing with special projects, presentations, VIP visits, and executive-level communication.
Coordinate VIP amenities, personalized guest touches, welcome notes, special requests, and internal communication for high-profile guests and clients.
Help ensure that important guest, client, media, and partner experiences are handled with polish, accuracy, and urgency.
Jump in where needed to support a collaborative, fast-moving team environment.

Requirements

Highly organized
Detail-oriented
Positive
Proactive
Excited to learn the business of luxury hospitality from the inside out.

Location

San Francisco

Work Type

Full-time

Salary/Compensations

$35.54 - $35.54 Hourly

Benefits

Comprehensive medical plan
Free employee meal per shift
Discounted public transportation
All associate outings
Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
Discounts through 'YouDecide' and Hotel Room Discount programs
DailyPay (voluntary benefit for access to earnings)

About the Company

The Jay, Autograph Collection is San Francisco's newest luxury life-style hotel, located in the heart of the Embarcadero and adjacent to Jackson Square.
The hotel is a renovated ode to classic San Francisco, blending nostalgia with modern structure and sophisticated style, inspired by the city's makers and innovators.
The name 'Jay' means 'to celebrate' in Latin, reflecting the hotel's goal to delight guests with discovery and authentic connection to the city.
HEI Hotels and Resorts is committed to providing a comprehensive benefit program and investing in associates through market-leading compensation, generous PTO, flex-time, outstanding career development, and job-appropriate resources.
HEI Hotels and Resorts has a variety of world-class brands, hotel locations throughout the United States, and provides tools, technology, and training for associate growth.

Equal Opportunity

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
We value U.S. military experience and invite all qualified military candidates to apply.