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About the Role

Handle the company’s most complex inland marine claims, including Builder’s Risk, Contractor’s Equipment, and Motor Truck Cargo, ensuring accurate, timely, and cost-effective resolution.

Responsibilities

• Adjudicate highly complex inland marine claims involving significant exposure and technical difficulty, often with major impact on departmental outcomes
• Conduct in-depth investigation, analysis, and information gathering to resolve complex and undefined claim issues
• Analyze policy language, endorsements, claim forms, client instructions, and supporting documentation to determine coverage applicability
• Manage claims in litigation, ensuring appropriate strategy and resolution approach
• Set, evaluate, and adjust reserves with consideration of policy wording and claim developments
• Coordinate internal and external resources, including experts, TPAs, and vendors, to support claim resolution
• Monitor and evaluate TPA performance for US-based programs

Requirements

• Minimum of 7 years of experience handling commercial inland marine claims, particularly motor truck cargo, with exposures of $100,000+
• Active New York General Adjuster License, or reciprocal Florida, Texas, or California license required, or obtainable within 3 months of hire
• Experience working with specialty programs, TPAs, MGAs, or third-party vendors preferred
• Strong understanding of insurance operations, including claims impact on profitability and business performance
• Proven ability to manage complex, ambiguous claims requiring independent judgment and discretion
• Applicants must be legally authorized to work in the United States.
• At this time, we are not able to sponsor or assume sponsorship of employment visas.

Skills

• Strong analytical, investigative, and decision-making skills
• Excellent negotiation and claims resolution abilities
• Deep understanding of reserving practices and financial claim management
• Strong time management and ability to handle multiple priorities and deadlines
• Clear, professional written and verbal communication skills
• Ability to build strong relationships with internal and external stakeholders
• Client-focused mindset with ability to develop value-added solutions
• Innovative and solution-oriented thinking, with intellectual curiosity
• Ability to work effectively in a fast-paced, evolving environment
• Proficiency in Microsoft Office and related business systems
• Commitment to professional development and continuous learning
• Strong ethical judgment and commitment to doing the right thing

Location

• Albany
• Chicago
• Houston
• Los Angeles
• Omaha
• League City
• Richmond (VA)

Work Type

• Fully in-office
• Onsite five days per week

Experience Level

• Senior

Education Level

• Bachelor’s degree required (or equivalent combination of education and experience, including insurance designations or additional relevant experience)

Salary/Compensations

• Richmond $137,500 - $165,000
• Chicago Pay Range: $ 151,000 - $181,250
• Los Angeles Pay Range: $ 165,000 - $198,000

Benefits

• Annual bonus based on company and individual performance
• Comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

About the Company

• Argo Group is an underwriter of specialty insurance products in the property and casualty market.
• Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses.
• The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
• Argo Group does not treat our claims or our claims professionals as a commodity.
• The work we offer is challenging, diverse, and impactful.
• Adjusters are empowered with broad authority and encouraged to develop creative, individualized solutions for each case.
• We have a very flat organizational structure, enabling our employees to resolve claims expeditiously and interact more with our senior management team, especially when it relates to reviewing large losses.
• Our entire claims team works collaboratively to expeditiously resolve claims.
• We offer a work environment that inspires innovation and is open to employee suggestions.
• We even offer rewards for creative and innovative ideas.
• We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone.
• Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly owned subsidiaries of Clearbrook Group Holdings Inc.
• Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence.
• At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking.
• These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.

Equal Opportunity

• We encourage talented people from all backgrounds to apply.
• If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.