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About the Role

The Director of Wellness is responsible for overseeing the planning, implementation, and management of health and wellness services within the retirement home, ensuring residents receive high-quality, person-centered care that promotes independence, dignity, and overall well-being. This role leads the wellness team, supports residents’ physical and mental health, and ensures compliance with regulatory standards.

Responsibilities

Develop and oversee individualized wellness plans for residents based on health assessments and personal preferences.
Monitor residents’ health and coordinate care services, including medication management and wellness checks.
Plan, implement, and evaluate wellness programs (e.g., fitness, nutrition, chronic disease management, mental health support).
Act as a liaison between residents, families, healthcare providers, and staff to ensure optimal care.
Assist the team in the implementation and evaluation of quality improvement initiatives, risk management systems, data collection and analysis, report writing, and procedural updates.
Assist with the coordination and implementation of best practice and risk management initiatives related to resident services (i.e. falls, restraint use, wound management, Infection Control).
Maintain an active presence in the Resident Home Areas mentoring staff while overseeing the provision of quality resident care.
Facilitate Occupational Therapy and Wheelchair Representatives with concerns regarding resident mobility and addressing issues on a weekly basis.
Recruit, train, and supervise wellness staff, including nurses, personal support workers (PSWs), caregivers, and unregulated care providers.
Conduct regular performance evaluations and ensure ongoing professional development.
Ensure proper staff coverage to meet care requirements and maintain regulatory standards.
Maintain accurate and up-to-date health records, care plans, and incident reports.
Ensure compliance with local and RHRA regulations and ORCA standards.
Participate in audits, inspections, and licensing reviews as required.
Participate in Occupational Health and Safety practices, principles, legislation & committee.
Educate residents and staff on wellness topics including preventive health, fall prevention, nutrition, and mental well-being.
Promote healthy lifestyle practices within the retirement community.
Advocate for residents’ needs, ensuring their voices are heard in care planning and decision-making.
Ensure all staff are trained on hire and annually thereafter on all mandatory training requirements.
Work closely with the Executive Director, nursing team, and other departments to ensure a cohesive care approach.
Communicate regularly with families about residents’ health status and wellness opportunities.
Coordinate with external medical professionals, therapists, and community health services.

Requirements

Registered Nurse (RN) or Registered Practical Nurse (RPN).
Minimum 2 years of experience in a senior living, long-term care, or healthcare setting, with leadership experience.
Strong knowledge of senior care best practices, health promotion, and chronic disease management.
CPR/First Aid certification required.
Knowledge of applicable healthcare regulations and standards (e.g., RHRA, LTC regulations, HIPAA).
Leadership and team-building skills.
Excellent interpersonal and communication abilities.
Strong organizational and problem-solving skills.
Empathy and commitment to resident-centered care.
Proficiency in healthcare software and electronic health records (EHR).
Participation in on-call rotation required.
Occasional travel required for regional and corporate meetings and conferences.
Physical ability to assist residents and perform light lifting.

Skills

Leadership
Team-building
Interpersonal communication
Organizational skills
Problem-solving
Empathy
Resident-centered care
Healthcare software proficiency
Electronic health records (EHR) proficiency

Location

London, Ontario

Work Type

Permanent
Full-time
Onsite

Experience Level

Minimum 2 years of experience in a senior living, long-term care, or healthcare setting, with leadership experience.

Education Level

Registered Nurse (RN)
Registered Practical Nurse (RPN)

Salary/Compensations

$80,000.00 - $85,000.00

About the Company

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Southwestern and Eastern Ontario.
Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.

Equal Opportunity

Southbridge Care Homes welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.