Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As an IT Specialist, you will manage level 1 support tickets and facilitate new hire hardware deployment. Working within the operations team, your duties will require you to assist in maintaining team and office productivity. This role is ideal for IT Specialists that have 1-2 years of experience.
Responsibilities
- Maintain hardware inventory and manage device repairs
- Manage IT tickets in a timely manner to meet SLAs
- Research new technology and tools and share those findings with the team
- Communicate clearly and effectively with all members of our team
Requirements
- Google Workspace admin experience
- Ubiquiti/Meraki hardware and software experience is an asset
- WiFi and Networking experience is an asset
- IT System Administrator technical degree/background is an asset
- Experience with tools such as JIRA, Confluence
- Experience with the following platforms: MacOS, iOS, Android
- Experience with Kandji or other MDM platform
- Experience with SoC2/IT Audit processes an asset
Experience Level
- 1-2 years of experience
Education Level
- IT System Administrator technical degree/background is an asset
Salary/Compensations
- $50,000 to $65,000
Benefits
- Comprehensive Health & Wellness Benefits Package
- Socials, Outings & Retreats
- Retirement Planning
- Parental Leave Program
- Culture of Learning & Development
- Service Recognition Programs
About the Company
- Konrad is a next generation digital consultancy.
- We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions.
- Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world.
- We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
Equal Opportunity
- Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer.
- All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment.
- If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.