Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Vivid Seats is seeking a Senior Product Manager, Skybox to lead the strategy, roadmap, and execution for Skybox, our point-of-sale and inventory management platform for professional ticket sellers. This role will own key parts of the Skybox experience and drive improvements across inventory management, pricing, multi-marketplace distribution, order fulfillment, payments, and reporting.
Responsibilities
- Own the product strategy, roadmap, and prioritization for Skybox, ensuring alignment with company goals and business priorities.
- Partner closely with engineering, design, analytics, seller support, marketplace and integration partners, payments, compliance, and other stakeholders to identify opportunities, define requirements, and deliver high-impact product experiences.
- Drive improvements across the seller workflow, including inventory management, pricing multi-marketplace broadcasting, order management, invoicing, fulfillment and shipping, and reporting and analytics.
- Collaborate with marketplace and integration partners to expand and strengthen distribution channels, marketplace syncing, and broadcasting reliability.
- Use data, experimentation, seller feedback, competitive research, and business context to identify opportunities and make prioritization decisions.
- Define success metrics for Skybox initiatives.
- Lead product discovery and delivery in partnership with UX and engineering, translating seller and business needs into clear product requirements, user stories, acceptance criteria, and launch plans.
- Balance seller experience, business impact, technical complexity, speed to market, and stakeholder input to make clear and effective product tradeoffs.
- Communicate product strategy, roadmap priorities, launch plans, risks, and results to stakeholders and leadership.
- Help establish strong operating rhythms for the Skybox product area, including prioritization forums, roadmap reviews, experiment readouts, and post-launch performance analysis.
Requirements
- Proven experience in product management, ideally with ownership of B2B SaaS, marketplace, e-commerce operations, fintech/payments, or other workflow-driven products built for professional or power users.
- Experience with inventory management, pricing/dynamic pricing tools, multi-marketplace or multi-channel distribution, order management, or fulfillment systems.
- Strong understanding of professional/power-user workflows, customer behavior, platform reliability, experimentation, and B2B product performance.
- Ability to develop and communicate product strategy while also rolling up your sleeves to define requirements, write user stories, analyze data, and drive execution.
- Strong stakeholder management skills, with the ability to align cross-functional partners, manage competing priorities, and make thoughtful tradeoffs.
- Highly analytical mindset with experience using data to identify opportunities, evaluate product performance, and guide decision-making.
- Comfort working with analytics, experimentation, and product measurement tools such as dashboards, A/B testing tools, or data visualization tools.
- Ability to partner effectively with engineering and design to deliver high-quality platform experiences in an Agile product development environment.
- Strong communication skills, with the ability to clearly articulate seller problems, business opportunities, product decisions, roadmap priorities, and performance results.
- Comfort operating in ambiguity and moving quickly in a fast-paced, dynamic environment.
- Sufficient technical fluency to collaborate with engineering on platform architecture, integrations, marketplace syncing, payments, and implementation tradeoffs.
- A customer-first mindset and interest in improving the tools that power professional ticket sellers’ businesses.
Skills
- B2B SaaS
- Marketplace
- E-commerce operations
- Fintech/Payments
- Workflow-driven products
- Inventory management
- Pricing/Dynamic pricing
- Multi-marketplace distribution
- Multi-channel distribution
- Order management
- Fulfillment systems
- Platform reliability
- Experimentation
- B2B product performance
- Data analysis
- Agile product development
- Communication
- Stakeholder management
- Analytics tools
- A/B testing tools
- Data visualization tools
Location
- Chicago, IL
Work Type
- Hybrid (3 days/week in-office)
Experience Level
- Senior
Salary/Compensations
- $115,000-$150,000
Benefits
- Annual bonus incentives
- FLEX PTO
- Mental health days
- Medical insurance
- Dental insurance
- Vision insurance
- 401K matching
- Monthly credits and discounts for attending live events
- Variety of additional workplace perks
About the Company
- Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love.
- We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections.
- Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage.
- To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.
- We believe in harnessing emerging technology to power performance and unlock creativity.
- As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.
Equal Opportunity
- We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging.
- Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.