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About the Role
As the Bar Captain, you will represent the highest standard of service and act as a respected example for your peers. You will supervise staff during shifts, ensuring cocktails, coffees, juices, and wine are served according to established standards for service and quality control. Your main responsibility is to ensure the bar staff provides positive experiences.
Responsibilities
- Act as an extension of the management team and maintain programs for house-made syrups, fresh juices, batching, barrel-aged cocktails, bespoke coffee, hot beverages, and specialty cocktails.
- Ensure cleanliness of the bar, including underneath the bar top, sink basins, speed rails, storage areas, floors, drains, back bar bottles, and glassware shelves.
- Maintain a safe and clean workstation and update Side Work Sheets.
- Communicate inventory and purchase order requirements for efficient bar operation.
- Represent Soho House ethos & standards and the House Tonic program philosophy while influencing sales to generate revenue.
- Complete, delegate, and support management with opening and closing bar duties.
- Ensure the bar is set up to Health Department and Soho House standards.
- Assist and participate in the development of seasonal menu implementations for the beverage program, including new product tasting with suppliers.
- Support and participate in product and skill educational opportunities and the development of the beverage training program for all staff.
- Be well-versed and knowledgeable about all menu items (food and drink), pairing opportunities, and upselling to provide optimal guest/member experience.
- Follow service standards and mixture of ingredients to craft a Soho cocktail.
- Collect payment through MIROS (or similar POS).
- Check identification of customers to ensure they meet age requirements for alcohol and tobacco purchases.
- Determine when a customer has had too much alcohol.
- Perform other duties as assigned by supervisor/manager.
Requirements
- 5+ years of bar experience.
- Proven leader with exceptional skills to influence others behind the bar.
- Strong communication and people skills.
- Cognizant of the bottom line and generating revenue.
- Ability to multitask and work in a fast-paced and demanding environment without sacrificing quality.
- Flexible schedule.
- Tips certified.
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast-paced movements are required to go from one part of the club to others.
- Must be able to move, pull, carry or lift at least 40 pounds.
- Occasionally kneel, bend, crouch and climb as required.
Skills
- Communication skills
- People skills
- Organization skills
- Problem-solving skills
- Micros knowledge (a plus)
Location
- New York
Work Type
- Full-time
Experience Level
- 5+ years of bar experience
- Proven leader
Salary/Compensations
- $16—$16 USD
Benefits
- Competitive compensation packages
- Global benefits and perks
- Training to develop technical and managerial skills
- Health Care + 401K (Medical, Dental & Vision)
- Retirement fund with a 2% match
- Paid Time Off (sick days + vacation days)
- Career Development (domestic or international progression)
- Soho Impact (mentoring, apprenticeship, local outreach, sustainability)
- Learning & Development (extensive range of internal and external courses)
- Cookhouse & House Tonic (monthly calendars, trips, trainings, events)
- Team Events (fitness sessions, cinema screenings, art classes)
- Team Meal (free substantial meal while on duty)
About the Company
- Soho House offers competitive compensation packages that feature global benefits and perks.
- Soho House can progress your career domestically or internationally as well as managerially or technically.
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.
- Cookhouse & House Tonic: Celebrating our passion for food and drink.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.