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About the Role
Under the general supervision of the Director of Radiology and Operations Supervisor, performs scheduling and coordinates simple and complex patient appointments for respective clinics both in person and over the phone using an automated patient scheduling system. The Scheduling Specialist II triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions. Ability to communicate in an effective and competent manner to ensure positive outcome in person or on the phone. Develops collaborative relationships with peers, patients, providers and visitors. Trains new staff and is an advanced scheduling resource for providers and mentor to staff.
Responsibilities
- Performs scheduling and coordinates simple and complex patient appointments for respective clinics both in person and over the phone using an automated patient scheduling system.
- Triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions.
- Communicates effectively and competently to ensure positive outcomes in person or on the phone.
- Develops collaborative relationships with peers, patients, providers and visitors.
- Trains new staff and serves as an advanced scheduling resource for providers and mentor to staff.
Requirements
- High school graduate or equivalent.
- Knowledgeable in office procedures and medical terminology.
- Good communication skills.
- Knowledgeable in computers.
- One year of administrative experience required.
Skills
- Communication skills
- Computer knowledge
- Office procedures
- Medical terminology
Location
- Berlin, Vermont
Work Type
- Full Time
Experience Level
- One year of administrative experience
Education Level
- High school graduate or equivalent
Salary/Compensations
- Min $22.28 Mid $27.38 Max $32.48
About the Company
- UVM Health - Central Vermont Medical Center is the largest employer in Central Vermont, with over 1700 full and part-time staff.
- Together, with our network partners, we are investing in our community to keep care local and support jobs that keep our friends and family healthy.
Equal Opportunity
- All aspects of employment including the decision to hire, promote, terminate, discipline, transfer, recruit, advertise, compensate, and select for training will be based on merit, competence, performance, and business needs.
- We do not discriminate on the basis of individual’s sex, gender identity or expression, ancestry, place of birth, HIV status, marital status, age, language, socioeconomic status, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status or obligation for service in the armed forces, or any other characteristic protected by law.
- EEO is the law.