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About the Role
As the late shift Front Desk Night Auditor, you will be at the hub of the hotel, serving guests during non-traditional hours. This role requires proactivity, responsiveness, and a caring attitude, with a focus on ensuring guest safety and assisting with daily business close-out. You will work semi-independently, demonstrating a high sense of responsibility.
Responsibilities
- Process credit card transactions and other daily charges from restaurant, events, and lounge.
- Handle phone system operations, including transferring calls and managing reservations.
- Verify, balance, and review hotel room availability.
- Perform guest check-in and check-out procedures.
- Administer guest payment policies and identify errors from day shifts.
- Prepare folios for departing guests in the morning.
- Maintain lobby appearance and assist with breakfast setup if needed.
- Be knowledgeable of all hotel emergency procedures.
Requirements
- Must have a passion to serve others.
- Must have a winning personality.
- Must have a high sense of responsibility.
- Must take pride in work, the hotel, and the employer.
- Must maintain a drug-free workplace.
Skills
- Proactive
- Responsive
- Caring
- Ability to work semi-independently
Location
- Onsite
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $18 per hour
Benefits
- Competitive wages
- Medical/dental/vision plans for full-time associates
- Life insurance for full-time associates
- Short-term and long-term disability options for full-time associates
- 401K options for full-time associates
- Tuition assistance for full-time associates
- Discounted room rates at Concord managed hotels
- Training and development opportunities
- Career advancement opportunities
About the Company
- Concord Hospitality has a great company culture where everyone is valued and treated with respect.
- Our culture is based on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun.
- We provide a great work environment and strive to hire the BEST associates.
- Concord offers a culture where associates are valued and the Associate First policy is a way of life.
- We utilize hospitality talents with a company that cares about associates and their development.
- We engage associates with fun activities on property to show we care.
Equal Opportunity
- We are proud to be an EEO employer M/F/D/V.