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About the Role

Provide consulting advice and services to multinational companies concerning retirement, broader benefits, and compensation issues globally. Coordinate and manage multi-country projects, serving as the project manager and day-to-day communication liaison with clients.

Responsibilities

• Deliver superior, consistent project management on multi-country projects.
• Draft statements of work, project plans, and budgets involving multiple workflow streams and client and consultant teams across geographic boundaries internationally.
• Serve as the day-to-day project lead, ensuring team progress against objectives, budget, timeline, deliverables, and quality standards.
• Serve as primary, daily contact to clients concerning service delivery, coordinating with Willis Towers Watson Consultants globally.
• Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers.
• Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality project execution.
• Participate in special projects including mergers and acquisitions, benefit plan strategy and design, plan management and governance strategy, and global financing and funding policies.
• Perform technical check of work products.
• Contribute to the development of new tools and approaches, including monitoring and analyzing economic conditions in major markets and updating country profiles.
• Meet revenue and billable hour goals.
• Support the generation of new business as part of the broader team.
• Develop new business opportunities and enhance existing relationships.
• Directly contribute to clients’ success through applying technical expertise.
• Build relationships internally and collaborate effectively on cross-functional teams.
• Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels.
• Serve as mentor to project team associates.

Requirements

• Experience in delivering superior, consistent project management on multi-country projects.
• Experience in drafting statements of work, project plans, and budgets.
• Experience serving as the day-to-day project lead.
• Experience serving as primary, daily contact to clients.
• Experience managing client expectations.
• Experience developing trusted advisor relationships with client contacts.
• Experience participating in special projects including mergers and acquisitions, benefit plan strategy and design, plan management and governance strategy, and global financing and funding policies.
• Experience performing technical check of work products.
• Experience contributing to the development of new tools and approaches.
• Experience meeting revenue and billable hour goals.
• Experience supporting the generation of new business.
• Experience developing new business opportunities and enhancing existing relationships.
• Experience directly contributing to clients’ success through applying technical expertise.
• Experience building relationships internally and collaborating effectively on cross-functional teams.
• Experience demonstrating natural ease and effectiveness when dealing with clients/colleagues at all levels.
• Experience serving as mentor to project team associates.

Skills

• Project management
• Consulting
• Retirement benefits
• Compensation issues
• Global benefits
• Client communication
• Technical expertise
• Business development

About the Company

• Global Services and Solutions line of business helps multinational companies navigate the challenges of multi-country complexity based on context knowledge of trends and innovative multi-client solutions.
• Helps multinational companies develop global/cross-border solutions that meet the needs of both local and headquarter management in the design, establishment, financing, operation, oversight and monitoring of their compensation and benefit programs around the world.
• Works closely with local offices in other geographies, as well as subject matter experts in other segments.