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About the Role

This role supports the facilitation of two governance boards, including preparing materials, coordinating logistics, facilitating meetings, and documenting minutes and action items. Additionally, it involves planning and steering the implementation of tasks from the roadmap for ISO 20000 Service Management System practices, engaging stakeholders, and managing timelines.

Responsibilities

• Provide administrative and coordination support for the facilitation of two governance boards.
• Prepare and distribute agendas, documentation, and materials required for each board session.
• Coordinate scheduling and logistics with board members and invited guests, ensuring smooth communication and attendance.
• Facilitate board meetings, ensuring discussions remain focused, productive, and adhere to the agenda.
• Take comprehensive meeting minutes, document action points, and ensure timely distribution to stakeholders.
• Track and follow up on agreed action items, ensuring completion within established deadlines.
• Plan and steer the implementation of tasks from the roadmap for the implementation of ISO 20000 Service Management System practices.
• Engage relevant stakeholders, coordinate responsibilities, and manage timelines to meet roadmap milestones effectively.

Requirements

• Currently enrolled in a Bachelor's or Master's degree program in Information Technology, Business Administration, Management, or a related field.
• Excellent organizational, coordination, and time-management skills.
• Strong communication and interactive skills to effectively interact with stakeholders across different levels.
• Comfortable facilitating meetings and coordinating diverse groups of stakeholders.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), particularly strong skills in creating professional documentation and presentations.
• Ability to capture clear, concise meeting minutes and accurately track follow-up actions.
• Experience with Jira & Confluence.
• Fluency in English; German language skills are beneficial but not required.
• Basic comprehension of IT governance practices and service management systems (ISO 20000) is an advantage.
• Familiarity or previous exposure to IT Service Management (ITSM) frameworks such as ITIL is an advantage.
• Experience in project management methodologies.
• Methodical mindset with an ability to identify process improvements.
• Proactive, independent worker who can also cooperate effectively in a team setting.

Skills

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Jira
• Confluence
• Project management methodologies

Location

• Berlin
• Munich

Work Type

• Home office (up to 2 days/week)
• Onsite

Education Level

• Bachelor's degree program
• Master's degree program

Benefits

• Subsidized gym membership
• Subsidized office lunch benefit
• Monthly mobility budget
• Delicious coffee & tea
• Fresh fruits
• Office dog friendly environment

About the Company

• At DCS, we develop public charging solutions. Our solutions, in the form of an app or in the head unit of the car, provide access to multiple networks of Charge Point Operators (CPO) and enable drivers of electric vehicles to find, use and pay for charging in an easy and seamless way. Therefore, by providing this service, we are a key player in the change to electromobility.
• Since the beginning of 2019, we are a part of the mobility joint venture between BMW Group and Mercedes Benz Mobility. In 2021, bp joined as the third shareholder.
• CHARGE NOW is one of our services.

Equal Opportunity

• At DCS we acknowledge the value of diversity, promote equality and challenge unfair discrimination. We strive to create an inclusive work environment, safe for anyone regardless of their gender identity, sexual orientation, abilities, ethnicity or race. We have the clear goal of driving diversity and inclusion across all dimensions and treat each applicant with the same respect and consideration.