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About the Role
Lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role sitting at the intersection of data science, customer insight, personalisation, and business strategy.
Responsibilities
- Lead the technical direction and development of the team.
- Shape the roadmap for how machine learning and advanced analytics are used to better understand customers and deliver personalised experiences at scale.
- Translate complex customer and behavioural data into clear, actionable recommendations.
- Establish best practices across experimentation, customer modelling, MLOps, and data science delivery.
- Support the continued growth of the organisation’s customer analytics and AI capabilities.
Requirements
- Previous experience leading or managing Data Science teams in a commercial environment.
- Strong background in machine learning, customer analytics, personalisation, or statistical modelling.
- Experience developing customer-focused models.
- Strong stakeholder management skills.
- Experience delivering data science products and models into production environments.
Location
- London (Hybrid)
Work Type
- Hybrid
Salary/Compensations
- £100K - £120K + BONUS
About the Company
- At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy, driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business.