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About the Role

As our Senior Product Manager for customer acquisition and research, you’ll lead the top-of-funnel experience, crafting the very first impressions for small business owners as they land on our pages, research their insurance needs, and begin their journey with us. You will pioneer the next generation of online sales experiences, experimenting with AI and Generative AI to reimagine complex products for consumers.

Responsibilities

Own the discovery, delivery, and roadmap for our online sales journey, ensuring we constantly optimise our conversion flows and unlock new audiences.
Proactively champion and integrate novel technologies like AI and GenAI to build highly personalised, flexible, and intuitive landing and research experiences.
Champion user-centered design to turn complex, misunderstood insurance products into a seamless, hassle-free online purchase journey.
Lead a "Build, Measure, Learn" environment, driving continuous experimentation and taking accountability for key conversion-to-purchase OKRs.
Partner closely with engineering, data analytics, design, marketing, and insurance product teams to align everyone behind a shared, high-impact goal.
Use your sharp commercial and technical judgment to make data-driven trade-offs, balancing delivery speed with high-quality user experiences.

Requirements

Extensive experience navigating iterative product development—from early ideation and discovery to launch and optimisation—ideally within agile or value stream frameworks.
Strong technological acumen and a genuine desire to leverage AI/GenAI frameworks to solve real-world user problems.
Experience using tools like Amplitude, Looker, or Tableau to back up decisions and shape a robust product strategy.
Ability to seamlessly unite cross-functional teams and diverse stakeholders around a singular, inspiring mission.
Ability to lead by example, motivate your team through complex challenges, and strike the perfect balance between design, technical, and commercial trade-offs.
Previous experience in fintech or insurtech is a plus, but a deep commitment to translating customer pain points into brilliant UX is what truly matters.

Skills

AI
Generative AI
Product Management
Customer Acquisition
Data Strategy
Conversion Optimisation
User-Centered Design
Agile Methodologies
Data Analytics
Experimentation

Location

Remote
Hybrid

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

Competitive salary based on experience and market.
Potential to earn an annual bonus based on performance.

Benefits

Great work-life balance
Manageable workloads
Flexibility to work hybrid
25 days annual leave plus bank holidays
Option to buy five more days of holiday
Flexible parental leave (six months full pay for primary caregiver, four weeks full pay for secondary caregiver)
Life event leave (an extra day off every two years for major life moments)
Two-week paid sabbatical after five years of service
Four-week paid sabbatical after ten years of service
Private medical insurance through BUPA (covers pre-existing conditions)
Health cash plan for everyday medical expenses
Access to tools for personal development on a dedicated learning platform
Support for mental health with access to counselling
Pension matching up to five per cent
Life assurance policy (four times basic salary, with option to increase to ten times)
Salary sacrifice car scheme (after 6 months service)
Flexible benefits scheme (allocated amount for critical illness cover, dental insurance, travel insurance, gym membership, etc.)

About the Company

We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too.
With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.
We’re a technology company as well as one that sells insurance.
Through our global social impact strategy, called 'The Big Dreams Project’, we're working to help 10,000 small businesses start or grow by 2030.
We believe a world-class company culture is crucial to achieving our business goals as we make insurance more accessible to small business owners.
We’re building a better way to buy small business insurance, and we’re using technology to get the job done.
We’re a values-led business with values including learning, empowerment, authenticity, pioneering, and simplicity.

Equal Opportunity

Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us.
We offer a workplace where colleagues are treated with respect and dignity.
We don’t (and won’t) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.