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About the Role
This is an entry-level role within the Private Sector Housing Service, focused on assessing, validating, and determining property licensing applications. The service is undergoing a transformation to become more proactive, tenant-focused, and intelligence-driven. The role supports the wider Private Sector Housing team in improving housing standards and delivering excellent customer service.
Responsibilities
- Assessing property licensing applications
- Validating property licensing applications
- Determining property licensing applications
- Supporting the wider Private Sector Housing team
Requirements
- Driven, organised, and committed to improving housing standards
- Ability to deliver excellent customer service
- Strong communication skills
- Strong IT skills
- Ability to engage effectively with a wide range of stakeholders, including residents, landlords and agents
- Ability to manage own workload
- Ability to handle competing priorities
- Ability to meet performance targets
- Strong team-working and collaborative abilities
- Basic DBS Check required
Skills
- Communication skills
- IT skills
- Stakeholder engagement
- Workload management
- Prioritization
- Teamwork
- Collaboration
Location
- 145 Kings Street, Hammersmith, London W6 9JU
Work Type
- Permanent
- Full-time
Experience Level
- Entry level
Salary/Compensations
- £42,912 - £47,925 per annum
Benefits
- Supportive, inclusive working environment
- Opportunities for development and progression
- Comprehensive total reward package
- Flexible working opportunities
About the Company
- Ambitious in reforming the Council to ensure it is a place for everybody.
- Housing & Neighbourhoods department aims to be efficient in everything that it does.
- Committed to improving housing standards and ensuring residents have access to safe, secure and high-quality homes.
- Mission is to be the best council.
- Focuses on fairness, care, collaboration, and drive.
- Committed to safeguarding and promoting the welfare of children, young people and adults.
- Disability Confident Employer.
Equal Opportunity
- Promotes benefits and opportunities for all.
- Seeks to encourage fair and transparent recruitment, retention, and career progression.
- Takes a proactive approach to equity, diversity, and inclusion.
- Ensures everybody has equitable access to opportunities.
- No unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group.
- All sections of the population will have equitable access to jobs.
- No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
- Recruitment and selection practices reflect commitment to safeguarding.
- Recruitment and selection process is inclusive and accessible.