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About the Role

Join Crown Sydney’s luxury hotel team as an Arrival Attendant, supporting Valet and Porter duties, where you’ll help create seamless and memorable arrival and departure experiences for guests from both Australia and abroad. This role is internally known as Bell Services Attendant and offers an opportunity in one of Sydney’s most prestigious hotel environments, combining guest assistance, valet parking, room escort, and luggage support. If you enjoy working in a fast-paced, guest-facing role and take pride in delivering polished service, we’d love to hear from you.

Responsibilities

Support seamless guest arrivals and departures with professionalism, care and attention to detail
Handle, transport and securely store guest luggage
Escort guests to their rooms and provide helpful guidance on room features and in-room technology
Drive, park and retrieve guest vehicles safely and professionally
Deliver warm, efficient service that helps create a smooth and memorable guest experience

Requirements

A valid NSW driver’s licence (minimum Green Ps / P2)
Confidence driving and parking a range of vehicles (automatic and/or manual)
Availability to work across a 24/7 rotating roster
Student Visa and Working Holiday Visa holders are encouraged to apply
Candidates who hold an overseas/international licence must be willing to obtain an NSW driver licence

Skills

Guest assistance
Valet parking
Room escort
Luggage support
Guest-facing communication
Driving
Parking
Attention to detail
Anticipating guest needs

Location

Sydney

Work Type

Part Time
Onsite

Experience Level

Entry Level

Benefits

An opportunity in an internationally recognised luxury hotel & integrated resort
A uniform tailored to your measurements and laundered for every shift
Complimentary staff meals, including hot foods, a salad and sandwich bar, fruits and pastries
Discounts across Crown hotels and restaurants Australia-wide
Ongoing coaching, training and professional development opportunities

About the Company

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people.
We value passion, optimism, and an appetite for change - for the better.
Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

Equal Opportunity

Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.