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About the Role

This is our most senior individual-contributor design role, owning a whole area of one of the most interesting product spaces in UK fintech. Our work spans customer-facing mortgage journeys and internal operational tooling. You will set the standard through your own work and raise the designers around you, often partnering directly with operational leaders rather than a traditional Product Manager.

Responsibilities

• Own the design vision for an area of Mojo, and be accountable for how it lands.
• Work across the customer mortgage journey, our Salesforce-based internal tooling, and reporting and data-visualisation.
• Set the craft bar. What you ship becomes the reference for what good looks like here.
• Drive AI strategically in how the team works and in what we put in front of customers and advisers.
• Help shape and steward our design system as it grows.

Requirements

• You create clarity from ambiguity - nobody hands you the brief, the metric or the answer.
• You spot patterns and build systems that solve the underlying problem, not just symptoms.
• You bring operational stakeholders and leadership with you to decisions they wouldn’t have reached alone.
• We’re genuinely AI-native, and we test with real users and real advisers. We move fast including on strategy, which we pressure-test by building.
• 8+ years in product/UX design, with a track record at senior IC level in SaaS or a genuinely complex product.
• Breadth across UX, service, content and interaction design. A pure UI specialist would be underused here.
• At home in operational and internal-tools territory - you don’t see it as the consolation prize.
• AI-fluent, in how you work and in your view of what’s worth building.
• Commercially fluent - you understand how a mortgage business makes money and let it shape your trade-offs.

Skills

• Product Design
• UX Design
• Service Design
• Content Design
• Interaction Design
• AI
• Design Systems

Location

• United Kingdom

Work Type

• Full Time
• Remote working

Experience Level

• Senior IC level
• 8+ years

Benefits

• Remote working, with up to 30 days a year working from anywhere in the world
• 25 days holiday plus bank holidays (up to 28 with service), a birthday half-day and a day off for moving house
• Pension via Aviva, enhanced parental pay, sick pay and sick pay insurance
• Subsidised private medical, critical illness cover, death in service and the Able Futures wellness programme
• Company social events, compassionate leave and long service awards up to £3,000

About the Company

• Mojo is a digital mortgage broker on a mission to become the UK’s biggest and most disruptive.
• Backed by our family of brands: Uswitch, Money, Confused and Zoopla we’re scaling fast and rebuilding the mortgage experience from the ground up.