About the Role
We are a modern, state-of-the-art outpatient surgery center seeking a Surgery Scheduler/Insurance Verification Specialist.
Responsibilities
- Opens the Front Office of the Center before first patient check-ins
- Welcomes patients, families, physicians, and visitors to the surgery center either in person or over the phone
- Performs pre-registration and registration of patients, including entering insurance and demographic information, and consent forms into the EMR system
- Completes insurance verifications
- Notifies patients of insurance coverage and copay/coinsurance responsibilities
- Receives and directs phone calls, distributes mail and messages, and assists the business office as necessary
- Prepares patient documents
- Accepts and posts payments
- Works directly with clinical staff members to understand procedure lengths, room availability, and special supply needs
- Coordinates schedule with the anesthesia group
- Maintains the Front Desk area
- Performs other duties as assigned
Requirements
- Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of an organization
- Additional languages preferred
- Knowledge of EMR systems
- Knowledge of commercial and private insurance plans
- Knowledge of Google Suite
- Current Basic Cardiac Life Support Certification or willingness to complete by start date
Skills
- EMR systems
- Commercial and private insurance plans
- Google Suite
- Basic Cardiac Life Support
Location
- San Francisco
Work Type
- Outpatient
Experience Level
- 1 year or more experience with insurance verification, preferred
- 1 year or more experience in a medical office setting, preferred
Education Level
- High School graduate or equivalent
Salary/Compensations
- Salary commensurate with experience
About the Company
- We are a modern, state of the art outpatient surgery center located in the heart of San Francisco.
