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About the Role

You will provide oversight of global operations performance across IAG operating companies, focusing on regulatory requirements and IAG Cargo standards through the development and delivery of a quality assurance program. You will support the business in identifying and addressing areas of non-compliance.

Responsibilities

• Provide support and advice to regions in aviation security, health & safety, standards, and quality management.
• Develop and manage an audit, inspection, and monitoring plan for the IAGC network to ensure compliance with Air Operations, ISARPS, and other regulations, company policies, and IAG Cargo standards.
• Make appropriate recommendations and monitor completion where shortfalls exist.
• Carry out investigations of safety & security incidents as required.
• Produce clear and concise reports on findings, observations, and recommendations.
• Support the development, implementation, and maintenance of global technical standards across IAGC.
• Support the process of obtaining and maintaining regulatory approvals.
• Produce trend analysis, metric collection, analytics, and reporting across all operations.

Requirements

• Highly analytical and financially literate.
• Skilled and practiced negotiator.
• Able to find solutions to complex problems satisfying multiple projects on time.
• Skilled at multiple stakeholder management.
• Proactively and constructively challenges assumptions and approaches at all levels.
• Displays confidence and resilience, with energy to deliver results - deadline focused.
• Makes time-critical decisions effectively.
• Strong contract and supplier management skills.
• First-class communicator.
• Able to develop and manage relationships at senior levels.

Skills

• Regulatory framework
• Operations
• Data analysis and presentation
• Supplier management

Location

• Global

Work Type

• Hybrid

Salary/Compensations

• Competitive salary
• Bonus

Benefits

• Hybrid environment with 3 days a week in the office and two from home.
• Staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines.
• Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy.
• Access to LinkedIn learning and Rosetta Stone Language courses.
• Free onsite gym facility.
• Access to the UNMIND app.
• Community of Mental Health First Aiders.
• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work.

About the Company

• IAG Cargo is one of the world’s largest airfreight logistics organisations.
• We move cargo that positively impacts society worldwide.
• We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling).
• Powered by five airlines, our reach is truly global.
• We believe in keeping the world’s economies turning.
• We operate with determined attitudes, curious minds, collaborative actions and heartfelt pride.
• We are a globally recognised logistics business, that is Trusted to Deliver.

Equal Opportunity

• Our recruitment procedures positively support our diversity and inclusion agenda.
• All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently, and have their individual needs responded to throughout the process.