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About the Role

As a Vendor Specialist, you will support the Vendor Performance & Key Account Management team in the day-to-day operations of Lieferando's vendor logistic partner network across Germany. You will collaborate with multiple internal stakeholders including Operations, Finance, Customer Service, Product & Tech, Sales, and Compliance to support the success of our logistics partners.

Responsibilities

• Support Vendor Key Account and Success Managers in the daily management of external vendor logistics partners
• Coordinate partner requests and ensure timely follow-up
• Maintain operational documentation and trackers
• Support preparation of business reviews and partner meetings
• Monitoring of operational KPI`s
• Prepare recurring reports and dashboards
• Identify performance deviations and escalate findings where appropriate
• Support the implementation of performance improvement initiatives
• Coordinate operational tasks across internal teams and external partners
• Support roll-out of new processes and operational initiatives
• Follow up on action items and ensure timely execution
• Assist with issue resolution and operational escalations
• Support in preparation of presentations, analyses and meeting materials
• Maintain data quality across reporting tools
• Support ad hoc analyses to identify operational trends and opportunities
• Assist in tracking key departmental KPIs
• Work closely with Operations, Customer Service, Finance, Product & Tech, Sales and Compliance
• Ensure effective communication between internal teams and external logistics partners
• Support cross-functional projects and continuous improvement initiatives

Requirements

• Foundational professional experience (internships and working student experience also considered) preferably in areas related to key account management, logistics, vendor management, or operations
• Strong analytical skills and interest in working with operational data
• Good knowledge of Microsoft Excel or Google Sheets
• Excellent organizational skills with high attention to detail
• Structured and reliable way of working
• Strong communication skills and willingness to learn
• Ability to work in a fast-paced and dynamic environment
• Team player with a proactive and hands-on mindset
• Interest in vendor logistics, operations, e-commerce or marketplace businesses
• Fluent in German and English

Location

• Berlin-Kreuzberg

Work Type

• Hybrid
• Permanent

Experience Level

• Foundational professional experience

Education Level

• Bachelor's degree in Business Administration, Supply Chain, Logistics, Economics or a related field is a plus

Salary/Compensations

• Competitive compensation package

Benefits

• Hybrid working options
• Urban Sports Club membership
• Monthly travel allowance of €59
• €90 monthly Lieferando Pay credit
• Company pension scheme with a 20% employer contribution
• Diverse and inclusive team
• After-work drinks
• Regular team events
• Social engagement initiatives
• Summer and/or winter parties

About the Company

• Lieferando is one of Germany's largest delivery networks.
• Lieferando and Just Eat Takeaway.com

Equal Opportunity

• No matter who you are, what you look like, who you love, or where you are from, you can find your place at Lieferando. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.