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About the Role
To be an inspirational leader with enthusiasm for our brand and belief in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.
Responsibilities
- Shape a customer-focused store experience by leading the team to drive customer engagement and bring the brand to life.
- Ensure the development of consumer loyalty to help build The Body Shop brand.
- Control and meet sales and performance targets with outstanding planning and organising skills.
- Monitor and manage change.
- Use provided data to make sound commercial and business decisions to drive sales and people.
- Lead and work as part of a team and can quickly react to any problems that may occur.
- Manage the team in accordance with the needs of the store and its customers.
- Attract and retain people who reflect the brand.
- Identify high potential and develop current members of the team to a high standard.
Requirements
- Experience in beauty retail and people leadership
- Able to control and meet sales and performance targets with outstanding planning and organising skills
- Experience of using data provided to make sound commercial and business decisions
- Ability to work collaboratively within a feedback culture
- Team coaching and development
- Ability to demonstrate outstanding communication and operational skills
- Leadership skills to achieve personal and business success
- Good IT Skills
- Flexibility to work across Sunday to Saturday is required
Skills
- Beauty retail expertise
- Customer engagement
- Consumer loyalty building
- Sales and performance target achievement
- Planning and organising
- Stock management
- Change management
- Data analysis for business decisions
- Commercial decision making
- Teamwork
- Problem-solving
- Communication
- Operational skills
- Leadership
- IT Skills
Experience Level
- Management level
About the Company
- When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us.
- Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way.
- We’re the original ethical beauty brand.
- We’ve got a thing for empowering people and enriching our planet.
- We’re all about keeping it real, in every way possible.
- Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns.
- We’re never afraid to stand up and speak the truth.
- We like to do things a little differently around here.
- The Body Shop is committed to generating positive economic, social and environmental impact.
- We’re fighting for what we believe in now more than ever.
- No holding back.
- Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.