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About the Role

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Responsibilities

• Perform maintenance, repair, and billing for stable operation of equipment.
• Attend case support.
• Improve and maintain customer satisfaction through communication.
• Analyze data to improve operations.
• Handle customer inquiries regarding defects and complaints to improve satisfaction.
• Perform repairs and inspections for other CAS products, including field and in-house work.
• Perform field and in-house installation, regular maintenance, and repair of Cryoablation systems.
• Perform field and in-house installation, regular maintenance, and repair of Diamond-Temp Ablation systems.
• Perform repair and regular maintenance of Pulse Select Ablation systems, including field and in-house work.
• Handle products from other business units.

Requirements

• Work experience in electrical/mechanical engineering.
• Field service work experience.
• Ability to travel domestically and internationally, including overnight stays.
• Availability for work during nights and holidays.
• Possession of a valid driver's license.

Skills

• English proficiency (TOEIC score of 600 or higher is desirable).
• Good communication skills.
• PC skills for document creation using MS Office (Word, Excel, PowerPoint).

Location

• Domestic
• International

Work Type

• Field Service
• In-house

Education Level

• Bachelor's degree or higher (any faculty/department).

Benefits

• Competitive Salary
• Flexible Benefits Package
• Medtronic Incentive Plan (MIP)

About the Company

• Medtronic is a global leader in healthcare technology.
• Our Mission is to alleviate pain, restore health, and extend life.
• We have over 95,000 employees working in more than 150 countries.
• We develop innovative medical technologies that improve the lives of over 72 million patients annually.
• We are engineers at heart, putting ambitious ideas to work to generate real solutions.
• We build extraordinary solutions as one team with one Medtronic Mindset.
• We use science, medicine, and a profound understanding of the human body to build life-transforming technologies.
• Our work advances healthcare, society, and equity.

Equal Opportunity

• Medtronic provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
• This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.