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About the Role

We are seeking a Strategic Account Manager to manage and grow a key relationship with a major German network operator. This role serves as the primary interface between Hitachi and the client, ensuring our solutions meet their strategic objectives and drive sustainable growth.

Responsibilities

• Develop and implement a comprehensive account strategy for long-term growth and customer satisfaction.
• Build and maintain strong relationships with key stakeholders at all levels, including executive leadership.
• Identify and qualify new business opportunities tailored to the client’s needs and challenges.
• Negotiate contracts and ensure compliance with Service Level Agreements (SLAs).
• Coordinate internal teams (sales, technical, product development) to deliver customized solutions.
• Provide regular reporting on account status, strategy, pipeline development, and revenue forecasts.
• Analyze market trends and competitive landscape to optimize Hitachi’s positioning.
• Represent Hitachi at industry events and conferences.

Requirements

• Degree in engineering, computer science, business administration, or a comparable qualification.
• 8–10 years of experience in strategic account management or business development within the energy sector.
• Strong regional expertise and deep understanding of the challenges, regulations, and technologies relevant to major network operators in the region.
• Demonstrated success in cultivating senior-level relationships and managing complex accounts.
• Proven ability to identify and close new business opportunities.
• Fluent in German and English, both written and spoken.
• Proficiency in Dutch/Flemish, and/or French is a plus.
• Willingness to travel within Germany and internationally.
• Ability to communicate complex technical topics clearly and translate them into actionable business opportunities.
• Analytical thinking combined with strategic vision.

Location

• Berlin, Germany

Work Type

• Full time
• No

Experience Level

• 8-10 years

Education Level

• Degree in engineering, computer science, business administration, or a comparable qualification

Benefits

• Holistic range of competitive benefits to support financial, physical and mental wellbeing and personal development.

About the Company

• Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future.
• We look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.
• Our people love technology – and they love making a difference.
• They have a passion for finding new solutions and working with brilliant colleagues.
• Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.
• From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers.
• There’s no shortage of opportunities for you to make a difference.
• Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting.
• To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

Equal Opportunity

• Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability.
• You may request reasonable accommodations by completing a general inquiry form on our website.
• Please include your contact information and specific details about your required accommodation to support you during the job application process.
• This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.
• Messages left for other purposes will not receive a response.
• As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling.
• These tools are designed to support our recruiters and do not replace human decision-making.
• Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
• As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
• For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required.
• These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
• The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws.
• Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.