Senior Consultant & Customer Success Manager (m/w/d) Warehouse Solutions at Bertelsmann-Jobs | DE | Rezi

Senior Consultant & Customer Success Manager (m/w/d) Warehouse Solutions at Bertelsmann-Jobs

Senior Consultant & Customer Success Manager (m/w/d) Warehouse Solutions

Bertelsmann-Jobs · DE

2 weeks ago

Senior Consultant & Customer Success Manager (m/w/d) Warehouse Solutions

Bertelsmann-Jobs · DE

21 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are looking for individuals to grow with us. As part of our modern and hybrid work culture, you will decide which of our locations you want to work from: Gütersloh, Hamburg, Berlin, Leipzig, or Cologne. Additionally, enjoy the flexibility of working remotely, for example, from home.

Responsibilities

  • Develop digital solutions for the supply chains of our international customers and take responsibility for our customers' success.
  • Contribute to the conception and implementation of excellent IT solutions for the logistics processes of our internal and external customers within our projects.
  • Take responsibility for our key accounts and support them in implementing their digitalization strategy.
  • Actively contribute expertise to the further development of our solutions in the warehouse sector.
  • Conception, preparation, follow-up, and execution of training sessions.
  • Take responsibility for project management, including budget, resource, and time planning.

Requirements

  • Completed degree in business administration, (business) informatics, engineering or natural sciences, (applied) mathematics, or a comparable degree with a focus on Supply Chain Management (SCM).
  • Experience and sound know-how in Supply Chain Management as well as in customer and process management.
  • Customer orientation and flexibility, combined with technical understanding and analytical thinking skills, enable the rapid learning of complex technologies 'on the job'.
  • Results-oriented and independent working style, paired with high commitment and enjoyment of project work.
  • Confident use of Microsoft Office, especially Word, Excel, PowerPoint, and Microsoft Visio, complemented by very good communication skills in German and English.
  • Even if you do not meet all our requirements, do not hesitate to apply, as further development of our employees is important to us and opens up diverse opportunities in our company.

Skills

  • Supply Chain Management (SCM)
  • Customer Management
  • Process Management
  • Technical Understanding
  • Analytical Thinking
  • Project Management
  • Microsoft Office (Word, Excel, PowerPoint, Visio)
  • Communication Skills (German and English)

Location

  • Gütersloh
  • Hamburg
  • Berlin
  • Leipzig
  • Cologne

Work Type

  • Hybrid
  • Remote
  • Home Office

Education Level

  • Degree in business administration, (business) informatics, engineering or natural sciences, (applied) mathematics, or a comparable degree with a focus on Supply Chain Management (SCM)

About the Company

  • Arvato Systems supports renowned companies in their digital transformation as an internationally active IT specialist with around 3,500 employees.
  • Distinct industry know-how, high technical understanding, and a clear focus on customer needs characterize us.
  • As part of Bertelsmann, we stand on the solid foundation of a German global player.
  • We also rely on our strong strategic partner network with top international players such as AWS, Google, Microsoft, or SAP.
  • We make the digital world simpler, more efficient, and safer, and our customers more successful.

Equal Opportunity

  • We want to be a fair and inclusive employer.
  • We value the diverse perspectives that a diverse workforce brings.
  • Therefore, we actively seek people who enrich our company through their identity, background, and personal experiences, with or without disabilities.