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About the Role

Westernacher Solutions is a leading IT consulting and solutions provider for eGovernment & eJustice, supporting the digitalization of the justice system and notary offices with a broad range of expertise and a strong technological foundation. We are seeking an IT Service Consultant to join our team.

Responsibilities

• Process analytical tasks and questions from operations management.
• Monitor and maintain messages related to EGVP and special justice mailboxes.
• Systematize and maintain justice systems, including permissions and distribution lists.
• Summarize and prepare error reports and logs.
• Coordinate and process tickets.
• Support the introduction of new components and applications.

Requirements

• Initial practical experience (internships) is desirable, or ideally, early-stage job experience related to IT services.
• A legal background or experience in the public sector with an IT focus, or alternatively, an IT background related to the public sector.
• Strong IT affinity and basic technical understanding.
• Keen interest in the digitalization of the justice system or public administration.
• Willingness to learn about electronic legal transactions.
• Strong problem-solving and analytical skills.
• Proficient in MS Office (especially Excel, Word, and PowerPoint).
• Fluent German language skills.

Skills

• IT Services
• Public Sector IT
• Electronic Legal Transactions
• Problem-solving
• Analytical Skills
• MS Office
• Excel
• Word
• PowerPoint

Location

• Berlin
• Fulda
• Heidelberg
• Remote

Work Type

• Full-time
• Flexible working hours
• Mobile working

Experience Level

• Entry-level
• Early-career

Education Level

• Legal background
• IT background

Benefits

• Share program (company owned by active employees)
• Mobility allowance
• Team and company events
• Centrally located offices
• 30 days of vacation
• Time off in lieu for overtime
• Decision-making freedom
• Good work-life balance

About the Company

• Westernacher Solutions is a leading IT consulting and solutions provider for eGovernment & eJustice.
• We have over 170 employees across Berlin, Heidelberg, Fulda, and remote locations.
• We possess broad expertise from our clients and markets.
• We are technologically and methodologically diverse as an IT full-service provider.
• We have extensive expertise in digital security, AI-based assistance systems, electronic legal transactions in Germany and Europe, and digital identities.

Equal Opportunity

• We look forward to your application - regardless of gender, sexual orientation, ethnicity, religion, and socioeconomic background!