About the Role
Provides pre-sales technical support to field sales teams, ensuring the technical validity and interoperability of solutions and aligning them with customer strategic business plans.
Responsibilities
- Provides technical expertise to sales organization in selecting, implementing, and developing competitive product and services applications and solutions.
- Delivers technical presentations to showcase product capabilities and applications to technical users/buyers.
- Prepares detailed product specifications for the purpose of selling high-end product and solutions.
- Provides project scoping and co-ordinates internal specialists and inter-department activities.
- Assists sellers in creating demand for product.
Requirements
- Hands-on experience with at least one major cloud data platform (e.g., Snowflake, Databricks, BigQuery, Redshift, Cloudera, Synapse, or similar).
- Strong understanding of data warehousing, data lakes/lakehouse, and ETL/ELT concepts (staging, modeling, performance tuning, cost/perf tradeoffs).
- Data engineering and integration including unstructured data processing (PDFs, logs, images, text) and transformation into structured/vectorized formats.
- Strong SQL skills for analytical queries, performance tuning, and data modeling (star/snowflake schemas, dimensional modeling, partitioning, clustering).
- Understanding of vector databases (e.g., Elasticsearch, Milvus, pgvector), embedding models, and RAG architectures.
- Familiarity with document processing pipelines, chunking strategies, and semantic search patterns.
- Familiarity with data pipeline and orchestration tools (e.g., Airflow, dbt, Spark, Kafka, cloud-native ETL tools) and batch vs. streaming patterns.
- Understanding of data governance (catalog, lineage, security, RBAC, masking, compliance requirements like GDPR/CCPA).
- Ability to design and explain analytics solutions end-to-end: from raw data to dashboards and predictive models.
- Working knowledge of BI tools (e.g., Tableau, Power BI, Looker, Qlik) and how to connect, model, and optimize for self-service analytics.
- Familiarity with data science and ML workflows (feature engineering, experimentation, model training/deployment, RAG pipeline development, prompt engineering) and tools/languages such as Python, Spark, notebooks, and ML frameworks (e.g., scikit-learn, MLflow, TensorFlow/PyTorch, LangChain, LlamaIndex at a conceptual level).
- Skilled at asking the right questions to uncover technical requirements, constraints, and business drivers.
- Can translate ambiguous business problems into clear data and analytics use cases.
- Excellent at translating complex technical topics into clear, business-oriented narratives for both technical and non-technical audiences.
- Comfortable presenting to large groups and senior stakeholders (CIO/CDO, Heads of Data/Analytics).
- Able to build and deliver compelling demonstrations that tell a story around customer data and use cases, not just features.
- Can structure and run POCs with clear success criteria, timelines, and executive readouts to accelerate technical win.
- Understands the broader data & AI ecosystem and can articulate differentiation versus other data warehouses, data lake/lakehouse platforms, and analytics tools.
- Experience with cloud data warehouse or lakehouse migrations.
- Experience with enterprise BI modernization/self-service analytics.
- Experience with GenAI and RAG implementations for enterprise knowledge management, intelligent document processing, or customer-facing AI applications.
- Experience with real-time or streaming analytics.
- Experience with advanced analytics / data science enablement.
- Hands-on experience with at least one major public cloud (AWS, Azure, or GCP) and one or more leading data platforms (e.g., Snowflake, Databricks, Cloudera, BigQuery, Redshift, Synapse).
- Proven experience architecting and delivering data management, analytics, or data science solutions in one or more of the specified areas.
Skills
- Cloud data platforms
- Data warehousing
- Data lakes/lakehouse
- ETL/ELT concepts
- Data engineering
- Data integration
- Unstructured data processing
- SQL
- Vector databases
- Embedding models
- RAG architectures
- Document processing pipelines
- Chunking strategies
- Semantic search patterns
- Data pipeline and orchestration tools
- Batch vs. streaming patterns
- Data governance
- Analytics
- BI
- Data science
- Analytics solutions design
- BI tools
- Self-service analytics
- Data science and ML workflows
- Python
- Spark
- Notebooks
- ML frameworks
- LangChain
- LlamaIndex
- Technical requirements gathering
- Business problem translation
- Storytelling
- Communication
- Presentation skills
- Demonstration building
- POC structuring and execution
- Competitive positioning
- Cloud data warehouse migrations
- Enterprise BI modernization
- GenAI implementations
- Real-time analytics
- Streaming analytics
- Advanced analytics
- Public cloud (AWS, Azure, GCP)
- Leading data platforms
Experience Level
- 5+ years in a customer-facing technical role
