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About the Role
We are seeking individuals who enjoy interacting with people and possess a spirit of hospitality to welcome guests and provide exceptional service. Join us at ibis Styles Tokyo Ginza to start or advance your career in the hospitality industry.
Responsibilities
- Welcome guests, handle check-in/check-out, respond to requests, and process payments to provide high-quality service.
- Propose personalized hospitality tailored to each individual guest.
- Promote hotel facilities and services, and implement upselling strategies to enhance guest stays.
- Deliver comfortable and memorable experiences for guests.
Requirements
- Enjoy interacting with people.
- Able to interact with guests and colleagues with a spirit of hospitality.
- Able to work night shifts.
Skills
- Native level Japanese language proficiency.
- Comfortable with customer service in English.
Location
- Ginza, Tokyo
Work Type
- Full-time
- Permanent
Benefits
- Meal allowance (¥10,000/month)
- Overtime pay
- Late-night work allowance
- Commuting allowance (up to ¥50,000/month)
- Social insurance complete
- Salary increase (based on performance)
- Bonus (based on conditions and performance)
- Congratulatory/condolence money/leave
- Maternity/childcare leave system
- Uniform rental
- Employee discount at Accor Group hotels (conditions apply)
- Special birthday allowance
- No smoking indoors
About the Company
- Our hotel is located in Ginza, a famous area for shopping and sightseeing, and opened in 2021 as ibis Styles Tokyo Ginza, a creative hotel brand.
- ibis Styles is one of the brands of the Accor Group, a French hotel chain with approximately 5,800 properties worldwide.
- Our international staff welcomes guests from around the world with friendly greetings and the unique hospitality of ibis Styles.
- We focus on creating comfortable spaces in all 224 guest rooms.