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About the Role

Manage the day-to-day service delivery of the Adult MASH Team as the single point of contact for ASC Duty/Safeguarding referrals. Ensure the MASH function is completed to a high standard, assessing community members' needs proportionately to referrals. Facilitate timely referral to appropriate support/assessment services based on presenting needs. Ensure high-quality, legally compliant social care practice for staff within the role's remit, maximizing the independence and wellbeing of adults and older people. Manage and professionally supervise qualified social work and support staff, and support other colleagues. Deputize for the Adult Safeguarding Lead as appropriate.

Responsibilities

Liaise with professional colleagues, other providers, and external agencies to gather information and coordinate actions.
Represent the Council at multi-agency meetings.
Liaise with external and internal partners and other agencies on day-to-day service issues and coordinate actions.
Support Senior Managers in consulting with stakeholders to identify requirements.
Support the coordination of responses from other agencies on operational issues and deliver services in partnership.
Deputize for the Adult Safeguarding Lead as required.
Manage and professionally supervise several Social Work qualified & support staff and support other colleagues.

Requirements

Significant post-qualifying social work experience in an Adults Social Care setting.
Experience of undertaking highly complex casework within a statutory Adults’ setting.
Experience of service delivery that is culturally sensitive and responsive to the needs of a multicultural community.
Experience interpreting, understanding, and making judgments on complex interactions between risk and protective factors to determine significant harm or care and support needs.
Ability to make timely, evidence-based judgments and decisions through thorough analysis of gathered information.
Ability to draw up specific plans with clear timescales based on high-quality assessments, setting out planned outcomes.
Ability to systematically monitor and review decisions and plans, revising them as needed based on new information and evaluation of intervention outcomes.
Ability to communicate effectively, orally and in writing, with a diverse range of audiences.
Experience developing and maintaining effective partnerships with statutory agencies and voluntary organizations at strategic and operational levels.
Ability to coordinate, motivate, and develop staff to achieve agreed service outcomes.
Experience operating within the appropriate Care Act or other legislative framework for Adults Social Care.
Familiarity with current trends and issues in Adults care needs.
In-depth knowledge of the statutory framework for Adults.
Excellent interpersonal and communication skills (verbal and written).
ICT skills including use of Microsoft applications.
Satisfactory employment references and CIFAS identity checks.
Satisfactory declaration of interest.
Satisfactory Enhanced DBS check.
Continued professional body registration.
Fluent English speaking ability with confidence and accuracy sufficient for effective role performance.

Skills

Interaction with others
Ability to influence and motivate
Sensitivity
Persuasiveness
Negotiation
Assertiveness
Excellent interpersonal and communication skills (verbal and written)
ICT skills including use of Microsoft applications

Location

London

Work Type

Full-time
Permanent

Experience Level

Internal applications only

Salary/Compensations

£59,511 - £67,575
£2000 per annum retention bonus

Benefits

The Council is a Mayor of London’s Good Work Standard employer, committed to fair pay and conditions, workplace well-being, skills and progression, and diversity and recruitment.
Potential for flexible working arrangements.

About the Company

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
A highly ambitious borough driven by culture and the innate creativity of its residents, developing new and innovative ways to build communities.
A Council relentlessly resident-focused, insight-led, digitally driven, and commercially minded.
One of the Mayor of London’s Good Work Standard employers, accredited for commitment to a healthy, fair, and inclusive workplace.

Equal Opportunity

Waltham Forest is a diverse borough where diversity is valued and integral to service delivery and employment.
The Council is proud of its rich mix of communities and works hard to respond to changing population needs.
Uses statutory duties on race, gender, and disability equality, and best practice for age, faith, and sexual orientation to ensure equality of opportunity.
Committed to meeting 4 equality objectives: promoting equality of opportunity, opposing all forms of discrimination, ensuring workforce reflects diverse communities at all levels, and providing fair, appropriate, accessible, and excellent services to all.
Respecting Diversity is a core Council value.
Operates an anonymous shortlisting process to reduce recruitment bias.
Operates a scheme where internal candidates are considered first for jobs up to and including scale SO2.
Supports employees to balance working life with other commitments, considering flexible working arrangements where possible.
Encourages discussion of flexible working options.