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About the Role

Play a vital role in helping students navigate personal, psychological and academic challenges so they can remain engaged in their studies and achieve their goals. Provide evidence-based, trauma-informed support that genuinely changes lives. This diverse role combines therapeutic counselling with specialist mental health advisory work.

Responsibilities

• Provide clinical assessment, counselling, case management and crisis intervention for students experiencing a broad range of mental health and wellbeing concerns.
• Act as a trusted advisor across the University, supporting staff with complex student matters.
• Undertake risk assessments.
• Participate in critical incident responses.
• Collaborate with multidisciplinary teams to coordinate safe and effective outcomes.
• Contribute to prevention and education initiatives.
• Strengthen partnerships with internal and external services.
• Support continuous improvement across Counselling and Wellbeing Services.
• Deliver high-quality clinical assessment, counselling and case management that supports positive student outcomes.
• Respond confidently to complex mental health presentations through risk assessment, crisis intervention and coordinated care planning.
• Build trusted relationships with students, colleagues and external providers to deliver holistic, student-centred support.
• Design and deliver mental health promotion, education and prevention initiatives that strengthen wellbeing across the University.
• Maintain high clinical, ethical and professional standards through accurate documentation, governance and evidence-informed practice.

Requirements

• A degree in Psychology or Social Work with current AHPRA registration or AASW membership.
• A minimum of five years' experience delivering direct counselling services in an organisational setting.
• Demonstrated experience providing clinical assessment, complex case management, risk assessment and trauma-informed support for individuals experiencing mental health and psychosocial concerns.
• Excellent communication and relationship-building skills, with the ability to work collaboratively across multidisciplinary teams and engage confidently with a diverse student population.
• A commitment to culturally safe, inclusive and student-centred practice, along with experience developing wellbeing initiatives or mental health education programs.
• You must provide evidence of full-time working rights in Australia at application.
• Appointment to this position is subject to a valid Working with Children Check (WWCC) for paid employment.

Skills

• Therapeutic counselling
• Mental health advisory work
• Clinical assessment
• Case management
• Crisis intervention
• Risk assessment
• Trauma-informed support
• Communication skills
• Relationship-building skills
• Collaboration
• Culturally safe practice
• Inclusive practice
• Student-centred practice
• Wellbeing initiatives development
• Mental health education program development

Location

• Campbelltown campus

Work Type

• Full-time
• 12-month Fixed-Term
• Flexible working arrangements

Experience Level

• HEW Level 8
• Minimum of five years' experience

Education Level

• Degree in Psychology or Social Work
• Current AHPRA registration or AASW membership

Salary/Compensations

• $118,969 – $132,069 per annum
• plus 17% Super and Leave Loading

Benefits

• Access to staff-only products and offers with selected banking partners
• Salary sacrifice options for onsite parking
• Novated motor vehicle leasing
• Free Employee Assistance Program (EAP)
• Complimentary annual flu vaccination
• Eligibility for Fitness Passport membership
• Access to discounted private health cover
• Onsite childcare
• Discounted fees and salary packaging for onsite childcare (subject to availability)

About the Company

• Western Sydney University is committed to substantive equality.
• We are boldly different, energetic, global, diverse, dynamic, and youthful.
• Our mission is to deliver student success, impactful research, and stronger communities.
• Making a difference starts at Western.

Equal Opportunity

• We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.
• For Reasonable Adjustments during the application process, please contact [email protected].