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About the Role

This role is crucial for aligning personnel with business needs by collaborating with management and supporting resource management functions. You will be a key point of contact for resourcing information and escalations, ensuring accurate data for planning and decision-making.

Responsibilities

• Collaborate with management and department leaders to align personnel with business needs.
• Maintain regular communication with management and leadership for departmental updates and staffing alignment.
• Support the resolution of resourcing challenges by gathering information and collaborating with relevant teams.
• Serve as a primary point of contact for line managers regarding project resourcing information and escalations.
• Review resource requests to ensure adherence to project scope and needs.
• Maintain resource forecasting and modeling based on ETC and EVA hours.
• Keep up-to-date records of resource allocation and availability.
• Manage and process resource schedule updates in FinancialForce Resource Planner.
• Identify Pre-Award resource assignments.
• Regularly review reports related to resource allocation, capacity, and utilization.
• Leverage FinancialForce Resource Management tools to forecast and model assignments.
• Collaborate with department stakeholders to forecast future resource demand and assess capacity planning.
• Refine and enhance FinancialForce features to align with evolving business and resourcing needs.
• Support initiatives to enhance resourcing processes, identify gaps, and implement best practices.
• Attend meetings and represent the Resource Management department in cross-functional discussions.

Requirements

• Verbal and written communication skills to effectively convey resourcing updates, provide insights, and influence decision-making.
• Ability to learn to address resource conflicts, resolve escalations, and make data-driven resourcing decisions.
• Organizational and time management abilities, with the ability to manage multiple priorities in a fast-paced, changing environment.
• Ability to learn how to navigate shifting priorities, manage unforeseen staffing challenges, and support evolving business demands.
• Ability to collaborate effectively with cross-functional teams.
• Ability to be professional and maintain confidentiality when handling proprietary information and sensitive situations.
• Ability to become proficient in data tracking, reporting, and system management, with the ability to navigate and utilize various software platforms to support resource planning and decision-making.
• Familiarity with FinancialForce, Salesforce, Excel, and other resource management software for tracking and forecasting.
• Knowledge of departmental operations, regulatory requirements, and industry standards to ensure compliance in resource management.

Skills

• Communication
• Problem-solving
• Data analysis
• Time management
• Collaboration
• Confidentiality
• System management
• FinancialForce
• Salesforce
• Excel
• Resource management software

Work Type

• Hybrid work from home schedule

Education Level

• Bachelor’s degree or an equivalent combination of education and relevant work experience

Benefits

• Support career progression
• Structured mentoring program
• Program for recent graduates
• Tuition assistance
• Partnership with universities and colleges
• Dedicated training department
• Guaranteed full pay during COVID-19 shutdown
• Support work-life balance
• Generous vacation time
• Hybrid work from home schedule

About the Company

• CTI supports career progression through internal promotion, a structured mentoring program, and programs for recent graduates.
• CTI values education and training, offering tuition assistance, university partnerships, and a dedicated training department.
• CTI values its people, supporting work-life balance and offering generous vacation time and a hybrid work schedule.
• CTI has received multiple awards recognizing it as a best place to work and a top CRO in the industry.
• CTI operates globally with employees in 60 countries, maintaining local connections through CTI Cares Committees.
• CTI has experienced consistent double-digit growth over the last decade, invests in cutting-edge technology, and boasts a high annual retention rate.
• CTI's work focuses on treatments for chronically and critically-ill patients, aiming to bring life-changing therapies to market.