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About the Role

As a Data Centre Account Manager, you will build trusted relationships with data centre owners, operators, consultants, EPCs, and other key industry stakeholders to strengthen EPSA's market presence and provide valuable insights into Australia's fastest-growing sectors. You will act as a key connection point between the data centre market and EPSA, maintaining visibility across emerging opportunities, industry movements, and customer priorities. Partnering with internal teams, you will support customer engagement, strengthen industry relationships, and provide market intelligence.

Responsibilities

Build and maintain strong relationships with data centre operators, consultants, EPCs, packagers, and other key stakeholders across Australia.
Develop a deep understanding of the data centre market, identifying emerging projects, industry trends, and customer priorities.
Maintain accurate account mapping and opportunity visibility within Salesforce, ensuring a clear view of key stakeholders and market activity.
Represent EPSA at industry events, customer engagements, and networking opportunities to strengthen market presence and industry connections.
Collaborate with internal teams to provide customer insights, market intelligence, and relationship support throughout the project lifecycle.

Requirements

Experience in account management, customer success, technical account management, industry engagement, or relationship-focused roles.
Strong ability to build trusted relationships with stakeholders at all levels.
Experience gathering, analysing, and communicating market intelligence or customer insights.
Excellent communication, presentation, and stakeholder engagement skills.
High attention to detail and experience maintaining accurate CRM records and customer information.
Experience within the data centre, critical infrastructure, power generation, engineering, construction, or mission-critical industries.
Understanding of data centre design, construction, or operational environments.
Experience using Salesforce or similar CRM platforms.
Existing relationships within the Australian data centre industry.

Skills

Relationship building
Market intelligence analysis
Customer insights communication
Stakeholder engagement
CRM data management
Salesforce

Location

Sydney (Eastern Creek branch)
Melbourne (Mulgrave HQ)

Work Type

Full-time

Experience Level

Account Management
Customer Success
Technical Account Management
Industry Engagement
Relationship-focused roles

Education Level

Engineering tertiary qualifications
Technical tertiary qualifications
Business tertiary qualifications

Benefits

Structured onboarding and development through Cat® University
Paid birthday leave
Paid volunteer leave
Team member recognition
Service awards
Referral program incentives
Retail discounts
Health insurance discounts
Novated leasing options

About the Company

Energy Power Systems Australia (EPSA) designs, delivers, and supports sustainable energy solutions for industries including defence, data centres, mining, utilities, and major infrastructure projects.
EPSA is the Cat® engine dealer for Australia, Papua New Guinea, and the Solomon Islands, providing world-class power solutions backed by global innovation and local expertise.
Every role at EPSA contributes to keeping industries moving and communities powered.